What is Xero?
Xero is a global online accounting system for small businesses and their advisors.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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84 Likeliness to Recommend
93 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Xero?
Pros
- Reliable
- Saves Time
- Respectful
- Transparent
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Accounts Receivable Invoicing
Expense Management
Reconciliation
Accounts Payable Purchase Orders
Dashboards, Analytics and Reporting
General Ledger Chart of Accounts
Cost Revenue Tracking
Cash Flow Management
Integration APIs
Project Accounting
Budgeting Forecasting
Vendor Capability Ratings
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Implementation
Business Value Created
Ease of Data Integration
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Xero Reviews
Rosy O.
- Role: Finance
- Industry: Apparel
- Involvement: Initial Implementation
Submitted Feb 2021
Easy to use, customizable, amazing rec features
Likeliness to Recommend
What differentiates Xero from other similar products?
Xero allows you to manage fixed assets that can't be managed with other softwares. Xero makes you import records and transactions from the software quizbooks online using a conversion tool. The dashboard is more than clear and following very easy steps it's possible to connect bank accounts, reviewing transactions and managing bills or similar.
What is your favorite aspect of this product?
Dashboard and reconciliation features
What do you dislike most about this product?
It's recommended for small businesses so it is not efficient as other competitor of the sector.
What recommendations would you give to someone considering this product?
None I think this software is amazing. It's easier to use compared to other software on the market and if you have transactions or data to be uploaded from other software Xero makes it very easy.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Raymond K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2021
Suited for large businesses
Likeliness to Recommend
What differentiates Xero from other similar products?
Xero is a robust accounting solution with sophisticated accounting features, ample reports, 800+ integrations, and unlimited users.
What is your favorite aspect of this product?
Xero also has the mobility and modern UI of cloud-based software.
What do you dislike most about this product?
Xero has a steep Learning curve and also its customer support poor and needs improvement
What recommendations would you give to someone considering this product?
Xero has a lot to offer for medium and large businesses or those in need of multiple users
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Magaly R.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2021
EXCELLENT FINANCIAL SOFTWARE.
Likeliness to Recommend
What differentiates Xero from other similar products?
The difference between Xero and other products is that it offers me security and comfort when carrying out my accounting processes, it is a cloud-based accounting software that provides me with excellent service and benefits, it differs by adapting to my needs, allowing me to work in it. same set of books regardless of where we are and regardless of the device.
What is your favorite aspect of this product?
My favorite aspect of Xero is that it offers me a simple and integrated view of my company's finances, it allows me to stay connected by keeping track of absolutely everything, from anywhere, allowing me to create invoices and create expense statements through the mobile App with total ease and security, it is very easy to use safe, and flexible.
What do you dislike most about this product?
Xero is a software that has offered me growth in my business, thanks to this platform I can keep track of my finances, control my accounting processes, expenses, accounts receivable, accounts payable, it has offered me a service at all times excellent without failures or dislikes, so far it has covered my needs and I have nothing to dislike.
What recommendations would you give to someone considering this product?
Xero offers a series of features to develop an excellent accounting process, I recommend this wonderful platform to keep track of expenses, purchase orders, bank reconciliations, billing and much more. It offers a wonderful service, it is simple, easy and safe, from anywhere and on any device with a visually pleasant interface and full development.
Pros
- Fair
- Helps Innovate
- Continually Improving Product
- Reliable
