UKG Pro Logo Award Winner Product Badge
UKG Pro Logo Award Winner Product Badge
UKG

UKG Pro

Composite Score
8.2 /10
CX Score
8.1 /10
Get Demo

In Partnership With SelectHub

Software Claimed

What is UKG Pro?

UKG Pro (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.

Company Details

Book a Free Demo Today!

See it in action with a free demo.

Click below to sign up on our partner's website.

Get Demo

In Partnership With SelectHub

Awards & Recognition

UKG Pro won the following awards in the Workforce Management - Enterprise category

Filter By

UKG Pro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on UKG Pro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

98 Plan to Renew

76 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+73 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love UKG Pro?

5% Negative
12% Neutral
83% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Continually Improving Product
  • Trustworthy

Feature Ratings

Average 78

Time Capture

81

Time Capture Physical

81

Workforce Scheduling

81

Rate Policies

80

Staffing

79

Shift Management

79

Absence Management

79

Attendance Management and Policies

78

Workforce Dashboards and Reporting

76

Labor Costing and Splitting

75

Facial Recognition Time Clock

75

Vendor Capability Ratings

Average 75

Business Value Created

79

Breadth of Features

78

Quality of Features

77

Usability and Intuitiveness

76

Ease of IT Administration

76

Availability and Quality of Training

76

Product Strategy and Rate of Improvement

76

Ease of Data Integration

75

Ease of Customization

73

Vendor Support

72

Ease of Implementation

71

UKG Pro Reviews

Rachel H.

  • Role: Finance
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2024

End user delight

Likeliness to Recommend

9 /10

What differentiates UKG Pro from other similar products?

UKG is always trying to innovate and produce new products. The listen to their customers and work towards an end user experience which is positive. They aren't all technical, they put a lot into the culture of their product and your company.

What is your favorite aspect of this product?

The customization capabilities and the ability to support a delayed rollout in order to avoid company wide panic.

What do you dislike most about this product?

It is expensive and is only getting more expensive.

What recommendations would you give to someone considering this product?

Make sure you know what you actually need and how you will use it in your company.

Pros

  • Performance Enhancing
  • Unique Features
  • Effective Service
  • Saves Time

Cons

  • Vendor's Interest First
  • Under Delivered
  • Role: Human Resources
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Nov 2024

customization for org size is not as available

Likeliness to Recommend

6 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Efficient Service

Cons

  • Charges for Enhancements
  • Less Reliable
  • Less Performance Enhancing

Debbie H.

  • Role: C-Level
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Nice product, costly; Include more features

Likeliness to Recommend

8 /10

What differentiates UKG Pro from other similar products?

Fairly intuitive.

What is your favorite aspect of this product?

Easy to navigate

What do you dislike most about this product?

That more features aren't included - that different modules have to be added on; Missing some functionality.

What recommendations would you give to someone considering this product?

Look at UKG Ready and UKG when determining company needs. Make sure to hire someone with previous UKG experience!

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Respectful

Most Popular UKG Pro Comparisons