What is UKG Pro?
UKG Pro™ (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
1
Since last award
96 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+82 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UKG Pro?
Pros
- Respectful
- Reliable
- Acts with Integrity
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Direct Deposit
Benefits Calculation
Self Service Portal
HR Systems Interface
Compensation Management
Taxation Deduction
Tax Form Preparation
Time and Attendance
Retirement Plan Tracking
Vacation and Leave Tracking
Accounting Systems Interface
Vendor Capability Ratings
Availability and Quality of Training
Breadth of Features
Business Value Created
Vendor Support
Ease of Implementation
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Customization
Also Featured in...
Human Capital Management - Enterprise
Score 8.4
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Talent Management
Score 7.7
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Workforce Management - Enterprise
Score 7.6
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Benefits Administration
Score 7.3
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UKG Pro Reviews
Mary F.
- Role: Human Resources
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Mar 2020
Great solution for a mobile workforce!
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
Breadth of features.
What is your favorite aspect of this product?
Life Events and Open Enrollment
What do you dislike most about this product?
The way PTO is handled.
What recommendations would you give to someone considering this product?
It is a great product that has the ablitiy to grow with your company.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Saves Time
Cons
- Under Delivered
Raelene G.
- Role: Human Resources
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Mar 2020
Great customer service and great product!
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
Training, reporting, functionality
What is your favorite aspect of this product?
Business Intelligence reporting
What do you dislike most about this product?
The time system and lack of scheduling system for nursing 24/7 environment
What recommendations would you give to someone considering this product?
Understand the implementation process and have a core, knowledgeable team at your company.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Damon N.
- Role: Human Resources
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Mar 2020
Lots of capabilities it does it all.
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
It has so many capabilities.
What is your favorite aspect of this product?
Always something new.
What do you dislike most about this product?
Hard to learn new things especially BI
What recommendations would you give to someone considering this product?
Make sure you need something this big.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Unique Features
Cons
- Under Delivered