What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
97 Plan to Renew
2
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Performance Enhancing
- Helps Innovate
- Continually Improving Product
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Task Assignment
List Tasks
Task Categorization
Task Status
Task Reporting
Due Dates
Add Notes
Task Prioritization
Notifications
Dependencies
Automated Workflow
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Business Value Created
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 9.2
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Project Management - Enterprise
Score 8.9
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Smartsheet Reviews
Nivina J.
- Role: Student Academic
- Industry: Healthcare
- Involvement: Vendor Selection and Purchasing
Submitted Oct 2023
easy to navigate apps
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
content management
What is your favorite aspect of this product?
its features
What do you dislike most about this product?
nothing to dislike
What recommendations would you give to someone considering this product?
True all in one management.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Swapnil K.
- Role: Consultant
- Industry: Energy
- Involvement: End User of Application
Submitted Oct 2023
User friendly product
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Tool bars and options are easy to find from the main screen unlike other product
What is your favorite aspect of this product?
The dashboard and its customization
What do you dislike most about this product?
Atleast I could not able to export the data from this product to other product. Needs to work on this integration between tools
What recommendations would you give to someone considering this product?
Go for it, it will reduce your billability by atleast 30 to 40%
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Yuliya V.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2023
Easy To Manage and Track Projects
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Perfect for large and small projects.
What is your favorite aspect of this product?
Easy to keep an eye for all activities.
What do you dislike most about this product?
Nothing to dislike
What recommendations would you give to someone considering this product?
Effective collaboration tool
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy