What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
1
Since last award
97 Plan to Renew
2
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Performance Enhancing
- Helps Innovate
- Continually Improving Product
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Task Assignment
List Tasks
Task Categorization
Task Status
Task Reporting
Due Dates
Add Notes
Task Prioritization
Notifications
Dependencies
Automated Workflow
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of IT Administration
Business Value Created
Ease of Customization
Vendor Support
Also Featured in...
Project Portfolio Management - Enterprise
Score 9.2
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Project Portfolio Management - Midmarket
Score 9.2
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Project Management - Enterprise
Score 8.9
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Smartsheet Reviews
Elizabeth M.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2020
Smartsheet review
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
It is cost friendly and user-friendly to work with compared to other similar products.
What is your favorite aspect of this product?
It can easily tell one is supposed to finish a project.
What do you dislike most about this product?
It is the best
What recommendations would you give to someone considering this product?
Yes they should give it a try
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity