What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
97 Plan to Renew
2
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Performance Enhancing
- Helps Innovate
- Continually Improving Product
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Task Assignment
List Tasks
Task Categorization
Task Status
Task Reporting
Due Dates
Add Notes
Task Prioritization
Notifications
Dependencies
Automated Workflow
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Business Value Created
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Project Portfolio Management - Enterprise
Score 9.2
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Project Portfolio Management - Midmarket
Score 9.2
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Project Management - Enterprise
Score 8.9
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Smartsheet Reviews
Addison R.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2021
" Fantastic, Incredible & Reliable Online Manager"
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheet provides single source of your projects information and it analysis the in priority of their urgency. Besides it collaborates your teams to a point of maximising their productivity. Tasks scheduling and monitoring.
What is your favorite aspect of this product?
It fully allows me to monitor all ongoing projects and enables me to know who was to perfom a specific activity on project. Giving priority to most important task or project and best time estimates.
What do you dislike most about this product?
Nothing to complain this far, it functions well.
What recommendations would you give to someone considering this product?
I highly recommend to them but I would advise them to read its policy first.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cynthia A.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2021
Smartsheet review
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
It's very easy to maintain small medium size projects compared to other similar platforms.
What is your favorite aspect of this product?
It's very easy to set up and as well as to manage projects. It's user friendly and cost friendly. Also I like how it has large data storage and internet based accessibility.
What do you dislike most about this product?
I have no complain towards it since it works best for me.
What recommendations would you give to someone considering this product?
The solution is here with them and they should give it a try.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Priyanka L.
- Role: Human Resources
- Industry: Banking
- Involvement: End User of Application
Submitted Mar 2021
" Incredible, Intrusive, Organised & Inexpensive "
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Top security. Pleasant. It has unique features. It helps us to organize, plan and schedule for projects and non projects. It collaborate teams thus maximizes production. It has intrusive design. Ease of use. It is customizable to meet all you need. Track the progress of ongoing projects. Ability to start several projects at the same time. Availability and affordability guaranteed. It prepares invoices . It helps in attachment of existing files and images. It satisfies with all it has.
What is your favorite aspect of this product?
Customizable thus meets all we need. Team collaboration. Ease of use. Improved features. Prepares projects' and tasks budget. Organize my work. Available. No plugins. Scheduling and adding assignment to teams.
What do you dislike most about this product?
Nothing at all hence it meets all under one roof.
What recommendations would you give to someone considering this product?
I highly recommend SmartSheet tool because it meets all we need under one roof, pick it and implement it into use.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
