What is Smartsheet?

Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Smartsheet won the following awards in the Task Management category

Filter By

Smartsheet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Smartsheet.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Smartsheet?

1% Negative
3% Neutral
96% Positive

Pros

  • Performance Enhancing
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 86

Task Assignment

88

List Tasks

87

Task Categorization

86

Task Status

86

Task Reporting

85

Due Dates

85

Add Notes

85

Task Prioritization

84

Notifications

84

Shared Task List

84

Automated Workflow

83

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Quality of Features

86

Breadth of Features

85

Ease of Data Integration

85

Ease of IT Administration

84

Availability and Quality of Training

84

Usability and Intuitiveness

83

Business Value Created

83

Product Strategy and Rate of Improvement

83

Ease of Customization

82

Vendor Support

79

Smartsheet Reviews

Lehar A.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Honest Review of Smartsheet

Likeliness to Recommend

10 /10

What differentiates Smartsheet from other similar products?

Smartsheet stands out from others because of it's feature of adding attachment and automation.

What is your favorite aspect of this product?

Before using Smartsheet, I used to work on Excel a lot, but Smartsheet is really the best tool to professionally work on. I can even add attachments and add automation, so I don't have to mail the file after any changes. I can easily automate it and the person can get notification.

What do you dislike most about this product?

nothing at all.

What recommendations would you give to someone considering this product?

First of all, explore all it's features, and you might get confuse initially using it, but trust me, it really is the best tool to manage all your projects.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kate P.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

User-Friendly Spreadsheet Power

Likeliness to Recommend

10 /10

What differentiates Smartsheet from other similar products?

It's spreadsheet-like Interface. Users comfortable with Excel can easily navigate and manage projects within the grid-based layout. This lowers the learning curve for teams already accustomed to spreadsheets.

What is your favorite aspect of this product?

It's user-friendly interface is a major win

What do you dislike most about this product?

It has limited collaboration features for complex projects

What recommendations would you give to someone considering this product?

If your team is already familiar with Excel or similar spreadsheet programs, Smartsheet's interface will feel natural and require minimal training. However, if your projects involve intricate workflows with complex logic or require deep integration with external data sources, explore options offering more advanced automation capabilities.

Pros

  • Fair
  • Friendly Negotiation
  • Client Friendly Policies
  • Acts with Integrity

Siddharth j.

  • Role: Operations
  • Industry: Education
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Jun 2024

Product is outstanding with limited formulas

Likeliness to Recommend

9 /10

What differentiates Smartsheet from other similar products?

It provides various automation, notifications and reminders features. We can also attach documents in each row which is unique

What is your favorite aspect of this product?

I am satisfied however, few excel formulas does not work in Smartsheet

What do you dislike most about this product?

Few excel formulas does not work

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Most Popular Smartsheet Comparisons