What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceSmartsheet Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Smartsheet.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Enables Productivity
- Performance Enhancing
- Reliable
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Status
Task Assignment
List Tasks
Add Attachments
Task Categorization
Task Reporting
Task Prioritization
Add Notes
Due Dates
Automated Workflow
Notifications
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of Customization
Availability and Quality of Training
Vendor Support
Also Featured in...
Project Portfolio Management - Midmarket
Score 8.8
View Smartsheet in this category (opens in a new tab)
Project Portfolio Management - Enterprise
Score 8.8
View Smartsheet in this category (opens in a new tab)
Project Management - Enterprise
Score 8.8
View Smartsheet in this category (opens in a new tab)
Smartsheet Reviews
Temitope S.
- Role: Information Technology
- Industry: Government
- Involvement: IT Leader or Manager
Submitted Nov 2024
One of the easiest Task management tool out there.
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheet easy to use drag and drop UI makes usage easy.
What is your favorite aspect of this product?
Drag and Drop ease of use.
What do you dislike most about this product?
Some of its features are not useful to me and hence these features can sometimes hinder me from using other important features.
What recommendations would you give to someone considering this product?
Go for it, it ranks high in its ease of use when compared to other task management tool.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
Noor S.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Aug 2026
Powerful Project Management with a Smartsheet.
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheet combines the familiarity of spreadsheets with advanced project and portfolio management. It stands out for Gantt charts, dependencies, automation, dashboards, and enterprise-grade controls.
What is your favorite aspect of this product?
My favorite aspect is its spreadsheet-like interface combined with powerful project management. It makes complex workflows, dependencies, and reporting feel familiar rather than overwhelming.
What do you dislike most about this product?
My biggest dislike is that Smartsheet can feel complex and expensive, especially for smaller teams. There’s a learning curve to its more advanced features and workflows. For simple task management, it can feel like more tool than you need.
What recommendations would you give to someone considering this product?
I’d recommend Smartsheet to organizations managing complex projects, workflows, and portfolios, especially those comfortable with spreadsheets. Before buying, test the features you actually need and compare the total cost with alternatives.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
David S.
- Role: Consultant
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Aug 2026
Ease of Use but Npt Always Functional
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
The ease of use and its fmiliarty for users who come from using excel to manage projects.
What is your favorite aspect of this product?
High level visibilty to project and project notes from a GANTT chart and spreadsheet perspective.
What do you dislike most about this product?
no real defined lane-ways for sdlc progress to see a high level view when reviewing with a team.
What recommendations would you give to someone considering this product?
make sure it fits needs of PM as it may not be detailed enough and if it is being used for product or development or services.
Pros
- Respectful
- Helps Innovate
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.
