What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
1
Since last award
97 Plan to Renew
2
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Performance Enhancing
- Helps Innovate
- Continually Improving Product
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Task Assignment
List Tasks
Task Categorization
Task Status
Task Reporting
Due Dates
Add Notes
Task Prioritization
Notifications
Dependencies
Automated Workflow
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of IT Administration
Business Value Created
Ease of Customization
Vendor Support
Also Featured in...
Project Portfolio Management - Enterprise
Score 9.2
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Project Portfolio Management - Midmarket
Score 9.2
View Smartsheet in this category (opens in a new tab)
Project Management - Enterprise
Score 8.9
View Smartsheet in this category (opens in a new tab)
Smartsheet Reviews
Simon K.
- Role: Information Technology
- Industry: Electronics
- Involvement: End User of Application
Submitted Dec 2023
Very effective product
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
The ease of use and organisation of information makes using smarsheets really enjoyable.
What is your favorite aspect of this product?
The oversight of projects makes everything easy to use and the communication is a very nice touch to send emails to users.
What do you dislike most about this product?
Nothing yet.
What recommendations would you give to someone considering this product?
It's great try it for yourself
Pros
- Reliable
- Enables Productivity
- Client's Interest First
- Over Delivered
Lewis K.
- Role: Information Technology
- Industry: Food and Beverage
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2023
Easy to use and informative
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheet's is always very reliable and good to keep track of project tasks
What is your favorite aspect of this product?
Very good product for collaboration within teams to keep track of the progress of a task
What do you dislike most about this product?
There could be more features such as an AI recommendation for text
What recommendations would you give to someone considering this product?
It's a really good product and does exactly what you want of it.
Pros
- Caring
- Saves Time
- Acts with Integrity
- Trustworthy
Cons
- Commodity Features
- Slower Product Innovation
- Less Reliable
Nivina J.
- Role: Student Academic
- Industry: Healthcare
- Involvement: Vendor Selection and Purchasing
Submitted Oct 2023
easy to navigate apps
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
content management
What is your favorite aspect of this product?
its features
What do you dislike most about this product?
nothing to dislike
What recommendations would you give to someone considering this product?
True all in one management.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing