What is ServiceNow Asset Management?
ServiceNow Asset Management tracks the financial, contractual, and inventory details of hardware and virtual infrastructure – as well as non‑IT assets – throughout their lifecycle. Asset requests are handled using workflows to obtain approvals, validate entitlements, issue chargebacks, and provision services. Once an asset is deployed, Asset Management records all maintenance activity and enables IT to perform regular audits, right up until asset retirement.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
99 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ServiceNow Asset Management?
Pros
- Security Protects
- Reliable
- Enables Productivity
- Caring
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
End to End Lifecycle Management
Analytics and Reporting
Software Recognition Library
Data Center Analytics
Advanced License Management
Cloud License Management
Data Import Export and Aggregation
Decentralized Management
Software Usage Metering
Integrated Discovery
Financial Analysis
Vendor Capability Ratings
Ease of Data Integration
Usability and Intuitiveness
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Quality of Features
Breadth of Features
Ease of Customization
Vendor Support
Ease of Implementation
Business Value Created
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ServiceNow Asset Management Reviews
Mohammad J.
- Role: Information Technology
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jul 2023
Easy to use and user friendly.
Likeliness to Recommend
What differentiates ServiceNow Asset Management from other similar products?
Its user friendly and easy to integrate, and provides optimisation, reporting and automation features. Other tools are not easy to integrate also its quite complex as per console. Enduser prospective- easy to use and if you provide training then people grab it easily.
What is your favorite aspect of this product?
Its console and reporting features
What do you dislike most about this product?
Nothing so far but always there is area of improvement so team can focus on reporting stuff.
What recommendations would you give to someone considering this product?
Easy to use and user friendly.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2023
Best application to manage the Assets
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Effective Service
Please tell us why you think this review should be flagged.
Devibala S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2023
Best Asset management application for large orgs !
Likeliness to Recommend
What differentiates ServiceNow Asset Management from other similar products?
Inventory and incident managements are handled really well compared to other applications. The dashboards are so unique and have data for right KPI's for any company.
What is your favorite aspect of this product?
The application uses the cloud infrastructure and uses it to scale the product for the better performance . This help to handle large volume of assets end to end .
What do you dislike most about this product?
There should be an option to integrate with other asset management applications so the dashboards can be built with other asset management data as well.
What recommendations would you give to someone considering this product?
Consider this product if you are a large enterprise and looking for a end to end asset management tracking !
Pros
- Performance Enhancing
- Security Protects
- Helps Innovate
- Reliable
Please tell us why you think this review should be flagged.
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