What is ServiceNow Asset Management?
ServiceNow Asset Management tracks the financial, contractual, and inventory details of hardware and virtual infrastructure – as well as non‑IT assets – throughout their lifecycle. Asset requests are handled using workflows to obtain approvals, validate entitlements, issue chargebacks, and provision services. Once an asset is deployed, Asset Management records all maintenance activity and enables IT to perform regular audits, right up until asset retirement.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
2
Since last award
99 Plan to Renew
86 Satisfaction of Cost Relative to Value
5
Since last award
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ServiceNow Asset Management?
Pros
- Reliable
- Security Protects
- Caring
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
End to End Lifecycle Management
Analytics and Reporting
Data Center Analytics
Software Recognition Library
Advanced License Management
Decentralized Management
Data Import Export and Aggregation
Software Usage Metering
Cloud License Management
Integrated Discovery
Financial Analysis
Vendor Capability Ratings
Ease of Data Integration
Usability and Intuitiveness
Ease of IT Administration
Business Value Created
Vendor Support
Ease of Implementation
Quality of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Breadth of Features
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ServiceNow Asset Management Reviews
Sidi Ethmane C.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Jul 2022
High Customized Full Asset Management solution.
Likeliness to Recommend
What differentiates ServiceNow Asset Management from other similar products?
Easy management, administration, fast integrity and reporting
What is your favorite aspect of this product?
Report customization
What do you dislike most about this product?
Training Certificate Cost
What recommendations would you give to someone considering this product?
Give more time for testing before GoLive
Pros
- Inspires Innovation
- Helps Innovate
- Continually Improving Product
- Reliable
Pratyush R.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2022
I suggest people to learn about Asset management.
Likeliness to Recommend
What differentiates ServiceNow Asset Management from other similar products?
Asset Management automates your IT asset lifecycle. It tracks the financial, contractual and inventory details of hardware and devices – as well as non-IT assets – throughout their lifecycle. Asset requests are handled using workflows to obtain approvals, issue charge backs, and provision services.
What is your favorite aspect of this product?
1-Identify right price for assets. 2-Figure out the right place to sell and distribute assets to multiple offices. 3-Know the reorder point for assets.
What do you dislike most about this product?
All the features make this product good to go and for new person to learn about its implementation.Cant find any issue with it.
What recommendations would you give to someone considering this product?
Accurate assets data – the asset data will be highly accurate with the most recent physical state available for each asset.To succeed in asset management, you need to be confident in your abilities. Evaluate the options, make a decision, take action - it's no good second-guessing yourself.
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Unique Features
Usman Z.
- Role: Information Technology
- Industry: Food and Beverage
- Involvement: IT Leader or Manager
Submitted Jan 2022
ServiceNow ITSM: Hustle Free Asset Management
Likeliness to Recommend
What differentiates ServiceNow Asset Management from other similar products?
Asset management is key component for any organization. There are multiple software & Tools available in market but when we talk about complete solution ServiceNow is the one. Having thousands of assets in company SN Asset Management made is very easy to manage. Reports can we be customized as per requirement and dashboard can be created to make information more visible
What is your favorite aspect of this product?
Customized dashboards, reports and bulk data import and export made life very easy to mange thousands of assets easily.
What do you dislike most about this product?
To be honest there is nothing to dislike about this. Well user interface is something you can say that it can be better but rest is fine.
What recommendations would you give to someone considering this product?
Systematic approach is always good to have in any organization. When you have thousands of assets you cannot track them manually so SN Asset management tool is quite effective for this. Reporting and dashboard make it for attractive for data clarity.
Pros
- Effective Service
- Caring
- Fair
- Acts with Integrity