What is Sage CRM?
Sage CRM provides sales teams with powerful tools and quick access to the information they need to manage and progress leads and opportunities. It is helping thousands of small and medium sized businesses across the globe automate their sales process. And Sage CRM gives you and your sales team detailed account and pipeline information so you can close deals faster.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Sage CRM?
Pros
- Respectful
- Acts with Integrity
- Transparent
- Fair
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Sales Management
Customer Service Management
Analytics and Reporting
Lead Management
Account and Contact Management
Activity and Workflow Management
Telephony and Call Center Management
Collaboration
Marketing Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Ease of Customization
Availability and Quality of Training
Ease of Data Integration
Ease of Implementation
Ease of IT Administration
Quality of Features
Usability and Intuitiveness
Vendor Support
Product Strategy and Rate of Improvement
Business Value Created
Breadth of Features
Sage CRM Reviews
Tessa D.
- Role: Operations
- Industry: Consulting
- Involvement: End User of Application
Submitted Jul 2023
Great CRM to manage and improve Sales.
Likeliness to Recommend
What differentiates Sage CRM from other similar products?
This service appeals to me since it allows each client to receive a score based on their defined performance, which increases client communication and results in a stronger working connection, which is wonderful to carry out. It also offers a visually appealing, well-structured interface with detailed information on how to use the service, what it is for, and how it may help enhance customer management and company processes.
What is your favorite aspect of this product?
Sage CRM is a fantastic ERP software that is assisting me in understanding and forecasting the finances of my small firm. The demographics and purchase probabilities allow me to better understand my clients. It offers a solution for automating the sales pipeline. It demonstrates the tool for tracking sales and receiving regular information on insights. It allows for future customization of the workflow and interfaces. It is simple to integrate with the system using KPIs and APIs. Its efficiency and user-friendliness. It’s so much easier to see all of my content now, and it’s made my work so much more efficient!
What do you dislike most about this product?
This application’s support irritates us a little because it is very slow to respond along with instant solutions to a question about the service, resulting in a loss of time, annoyance, and confusion for the user, which I hope they improve and update it so that these problems do not occur.
What recommendations would you give to someone considering this product?
Sage CRM is ideal for improving my relationships with potential customers because it allows me to explore each client I have registered and learn about its functionality, performance, and characteristics, allowing me to learn more about my customers and improve my relationships and management with them easily and effectively. I also recommend it as a well-designed search portal that informs me of any data and files related to my company procedures.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Shanique G.
- Role: Operations
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Jan 2023
Excellent CRM Tool
Likeliness to Recommend
What differentiates Sage CRM from other similar products?
Sage CRM is easy use as such anyone with little to no experience at all with a CRM found it user-friendly as well as quick and simple to navigate. The process to create a customer quotation is very easy to use. It will helps build a strong relationship with your customers and it also helps to be more productive with marketing campaigns. It helps with organizing your customer's full details such as name, phone number, date of inquiry, date of service, full history details about servicing your customer, the job order, claims.
What is your favorite aspect of this product?
Some of the main things I like about Sage is that its Easy to use, it makes it easy to follow up with your customers. You can easily add and delete leads and it also has a pop up for follow up task reminder
What do you dislike most about this product?
There is nothing about this app that I dislike
What recommendations would you give to someone considering this product?
Sage is a highly recommended CRM tool to keep track of customer interactions, deadlines, project goals, and orders and is the perfect software for medium-sized businesses.
Pros
- Reliable
- Performance Enhancing
- Inspires Innovation
- Includes Product Enhancements
Harry E.
- Role: Public Sector
- Industry: Consulting
- Involvement: End User of Application
Submitted Dec 2022
An amazing customer management product
Likeliness to Recommend
What differentiates Sage CRM from other similar products?
With this piece of software, everything can be done in a variety of ways. However, certain users will also adore it. The functioning is rather seamless once you fully comprehend how the system operates. Going from one step to the next made logical sense. For our clients, Sage CRM has been excellent. We can ensure everyone has access to specific papers by using the functionality of the shared document.
What is your favorite aspect of this product?
It maintained records of received and sent projects, inventories, sales, tax reports, etc. It is possible to customize the application's layout so that it is easy to manage client information and attract potential customers. Leaving notes is fantastic for the entire sales staff to evaluate and comprehend what was discussed. Each feature Sage provides is advantageous. Sage never fails us, yet we are completely dependent on it.
What do you dislike most about this product?
CSV files must be able to be uploaded. Making a drawing journal with 500 sheets, some of which have repeated names and dates, can take some time. It can sometimes be challenging to read the body of texts while drafting because the text window needs to be enlarged to remove unused or unneeded items.
What recommendations would you give to someone considering this product?
Field-based salespeople benefit greatly from quickly and effectively. The ability to manage our leads and prospects at every stage of the sales funnel was what I appreciated best. My life and the lives of my coworkers were made considerably simpler by being able to track the many stages in one user-friendly app.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity