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What is Sage CRM?
Sage CRM provides sales teams with powerful tools and quick access to the information they need to manage and progress leads and opportunities. It is helping thousands of small and medium sized businesses across the globe automate their sales process. And Sage CRM gives you and your sales team detailed account and pipeline information so you can close deals faster.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Sage CRM?
Pros
- Respectful
- Acts with Integrity
- Transparent
- Fair
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Sales Management
Customer Service Management
Analytics and Reporting
Lead Management
Account and Contact Management
Activity and Workflow Management
Telephony and Call Center Management
Collaboration
Marketing Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Ease of Customization
Availability and Quality of Training
Ease of Data Integration
Ease of Implementation
Ease of IT Administration
Quality of Features
Usability and Intuitiveness
Vendor Support
Product Strategy and Rate of Improvement
Business Value Created
Breadth of Features
Sage CRM Reviews
John F.
- Role: Operations
- Industry: Banking
- Involvement: Business Leader or Manager
Submitted Sep 2020
Diverse CRM platform in the market
Likeliness to Recommend
What differentiates Sage CRM from other similar products?
Its stable and has a simple user-interface thus employers are able to adopt it easily and use it in managing their relationships with their clients.
What is your favorite aspect of this product?
It has helped us build a loyal relationship with our clients by enabling us understand them more and thereby serve them well. The platform is affordable and not that costly thus fits well in all organizations including even the small and mid-sized ones. Its direct and its a good decision-making tool by offering customer insights and analytics thereby help in streamlining our customer services.
What do you dislike most about this product?
Being a cloud platform its sometimes affected by poor internet connections in its usage.
What recommendations would you give to someone considering this product?
Its a good platform that will help in building right portfolio and streamlining your service delivery thereby enhance the way you work and grow your customer base.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Dave G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2020
Easy to use and affordable CRM solution
Likeliness to Recommend
What differentiates Sage CRM from other similar products?
Sage CRM is easy to use and customizable with incredibly powerful tools that help to oversee and advance leads and opportunities. Furthermore, Sage CRM gives you and your sales team pipeline data so you can close the deals faster.
What is your favorite aspect of this product?
Transforming leads into income is critical to our prosperity, as is the point by point reports and analysis that can help us in settling for the right decisions. Sage CRM gives the entirety of this at a reasonable price, with the powerful tools to further bringing down our operational expenses and expanding the profitability of our staff.
What do you dislike most about this product?
Sometimes the search function may fail to load the right data.
What recommendations would you give to someone considering this product?
Sage CRM is scalable and affordable for small and medium businesses. It is a great tool for managing sales opportunities and pipeline. Getting to on-board users is easier with this product compared to others.
Pros
- Efficient Service
- Helps Innovate
- Continually Improving Product
- Reliable
MARY A.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Jun 2020
Better sales with Sage CRM
Likeliness to Recommend
What differentiates Sage CRM from other similar products?
Sage CRM offers a full range of features starting. It provides both cloud based and on-premise options for the product.
What is your favorite aspect of this product?
Offers forecasting. i like that it helps with budgeting, planning and forecasting. sage CRM helps us make better decisions concerning what our customers want and what they respond to so we are able to get new ones and retain the ones we have.
What do you dislike most about this product?
So far there is nothing we dislike about the product.
What recommendations would you give to someone considering this product?
I highly recommend this product to anyone with small or large businesses and seeks to manage sales that are critical, manage marketing and campaigns , find new pools of customers and retain the ones you have, and overall build a business that keeps growing even with competition.
Pros
- Performance Enhancing
- Enables Productivity
- Efficient Service
- Effective Service
