What is Qualtrics CoreXM?
One platform for all your X-data. Lay the right foundation for managing your stakeholder experiences. From customer insights to market segmentation to concept testing, Qualtrics CoreXM is the single solution for all of your experience data.
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
100 Plan to Renew
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Qualtrics CoreXM?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Audience Segmentation
Audience Demographics
Data Visualization
Conversion Analysis
Real Time Workflow Automation
API Framework
Predictive Analytics
Metadata Management
Cross Channel Attribution Analysis
Customer Journey Modelling
Anomaly Detection
Vendor Capability Ratings
Ease of Implementation
Breadth of Features
Business Value Created
Availability and Quality of Training
Ease of Customization
Quality of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of IT Administration
Usability and Intuitiveness
Vendor Support
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Qualtrics CoreXM Reviews
Ellen F.
- Role: Sales Marketing
- Industry: Education
- Involvement: End User of Application
Submitted Jun 2021
Qualtrics is a rock star!!
Likeliness to Recommend
What differentiates Qualtrics CoreXM from other similar products?
They listen to their users and make changes. They get the CX space and the importance of know the what, why, and how relating to the customer voice.
What is your favorite aspect of this product?
All of it. It's hard to pick one favorite aspect. Perhaps the ease of use and the amazing customer service.
What do you dislike most about this product?
There isn't anything that I don't like.
What recommendations would you give to someone considering this product?
Move forward with requesting a demo and get ready to be amazed!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Jason S B.
- Role: C-Level
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Jun 2021
Enabling Action and Business Growth
Likeliness to Recommend
What differentiates Qualtrics CoreXM from other similar products?
Qualtrics has a track record of quarterly product enhancements that ensure that as a program leader you are able to stay up with or ahead of industry trends. The ability to implement and scale quickly is a standout feature for Qualtrics.
What is your favorite aspect of this product?
The ability to meet consumers and business users where they are at.
What do you dislike most about this product?
The product performs well I don't have a dislike.
What recommendations would you give to someone considering this product?
I recommend Qualtrics to anyone who is serious about transforming their CX/EX/PX/BX Operations.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Collins M.
- Role: Information Technology
- Industry: Communications
- Involvement: End User of Application
Submitted Oct 2020
Excellent Experience with Qualtrics Core.
Likeliness to Recommend
What differentiates Qualtrics CoreXM from other similar products?
Qualtrics Core helps in managing the intelligence of customers. Again, Qualtrics Core gives us an easy walk in terms of decisions. The software increases the productivity of individuals or organizations management an dthe customers. Again, Qualtrics Core is a great opportunity for increased sales.
What is your favorite aspect of this product?
Qualtrics Core is the master for customer intelligence. Furthermore, Qualtrics Core is a well developed solution for customers relations management. The application processing system is also top notch. Finally, Qualtrics Core gives us the opportunity to work with customers easily.
What do you dislike most about this product?
Qualtrics Core is a program with successful communication and supported intellectual development. The tool has all the features that helps customers find satisfaction with the company.
What recommendations would you give to someone considering this product?
Qualtrics Core helps high quality services for customers management, which helps companies manage their business customers efficiently. Again, Qualtrics Core has an effective solution for complaints of customers.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Caring