What is Pipedrive?
Founded in 2010, Pipedrive is the first CRM platform developed from the salesperson’s point of view. Inspired by proven methods of experienced sales people, Pipedrive engineers developed a platform that helps salespeople and teams focus on learning and repeating their most effective process to close deals. By bringing together the tools and data, the platform focuses sales professionals on fundamentals to advance deals through their pipelines. Pipedrive's goal is to make sales success inevitable - for individual sales people and teams.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
1
Since last award
95 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Pipedrive?
Pros
- Respectful
- Caring
- Acts with Integrity
- Friendly Negotiation
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Lead and Contact Categorization
Analytics and Reporting
Lead Distribution
Lead Generation
Data Ingestion and Interoperability
Prospect Tracking
Lead Scoring
Interaction Planning
Omni-Channel Communication Tracking
Mobile
Vendor Capability Ratings
Ease of Data Integration
Ease of Implementation
Business Value Created
Ease of Customization
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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Pipedrive Reviews
- Role: C-Level
- Industry: Entertainment
- Involvement: End User of Application
Submitted Jan 2024
Pipedrive is extremely good
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Tammy G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2024
Great tool to streamline company sales
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
To manage sales processes and control customer interactions, Pipedrive CRM is an excellent solution. Managing a large number of leads and deals becomes a breeze with Pipedrive's easy-to-use design and powerful functionality. In addition to monitoring every traffic that comes to our website, it also helps us monitor opportunities and keep them up to date.
What is your favorite aspect of this product?
Due to its remarkable ability to connect with a wide variety of platforms, channel registration is very easy. While email is the primary method of communication with customer service, Pipedrive is flexible and willing to work with you to find a solution that meets your needs.
What do you dislike most about this product?
Although Pipedrive provides numerous connectors with other applications, I am having trouble configuring the connectors or locating the exact connector I need.
What recommendations would you give to someone considering this product?
I appreciate how the solution is designed to be easy to use and navigate. Implementing and deploying new features is also very easy. To transfer opportunities and update data, I use it frequently.
Pros
- Helps Innovate
- Unique Features
- Efficient Service
- Client Friendly Policies
Katerina R.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Jan 2024
lead management
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
Give the clear overview of leads on customers way with customizable pipeline.
What is your favorite aspect of this product?
pipedrve uses the powerful lead mangement tool to gnerate track and manage news leads.
What do you dislike most about this product?
Tool is not able to eliminate errors.
What recommendations would you give to someone considering this product?
pipedrive has automatic maketing tool which sends campaign emails and views email history for each contact.
Pros
- Enables Productivity
- Trustworthy
- Efficient Service
- Effective Service