What is Pipedrive?
Founded in 2010, Pipedrive is the first CRM platform developed from the salesperson’s point of view. Inspired by proven methods of experienced sales people, Pipedrive engineers developed a platform that helps salespeople and teams focus on learning and repeating their most effective process to close deals. By bringing together the tools and data, the platform focuses sales professionals on fundamentals to advance deals through their pipelines. Pipedrive's goal is to make sales success inevitable - for individual sales people and teams.
Company Details
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88 Likeliness to Recommend
1
Since last award
95 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Pipedrive?
Pros
- Respectful
- Caring
- Acts with Integrity
- Friendly Negotiation
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Lead and Contact Categorization
Analytics and Reporting
Lead Distribution
Lead Generation
Data Ingestion and Interoperability
Prospect Tracking
Lead Scoring
Interaction Planning
Omni-Channel Communication Tracking
Mobile
Vendor Capability Ratings
Ease of Data Integration
Ease of Implementation
Business Value Created
Ease of Customization
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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Pipedrive Reviews
Dillip B.
- Role: Information Technology
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Feb 2024
Very good website
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
Pipedrive stands out for its user-friendly interface and focus on sales pipeline management. It emphasizes visual representations, customization, and ease of use, making it particularly attractive for small to medium-sized businesses. Additionally, Pipedrive offers robust automation features, integration capabilities, and a mobile app, enhancing overall sales team efficiency
What is your favorite aspect of this product?
but users often appreciate Pipedrive's intuitive interface and customizable sales pipelines, which contribute to a streamlined and efficient sales management experience
What do you dislike most about this product?
some users have mentioned that the pricing of Pipedrive can be on the higher side for certain business sizes. It's always advisable to assess your specific needs and budget before choosing a CRM tool
What recommendations would you give to someone considering this product?
You can buy this products without any issue
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Maria K.
- Role: C-Level
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2024
Sales Success with Visual Finesse
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
The visual interface, customizable pipelines, and automation features.
What is your favorite aspect of this product?
Being able to see the entire sales journey at a glance, from lead to close, ensures that no opportunity slips through the cracks.
What do you dislike most about this product?
it's the limited reporting options on the lower-tier plans. It's like having a powerful car but not being able to access all the gears. While Pipedrive delivers in terms of functionality, unlocking the full potential might require a bit more investment.
What recommendations would you give to someone considering this product?
If visualizing your deals and having an intuitive CRM is crucial, Pipedrive is a top contender. But be mindful of your reporting needs; if in-depth analytics are non-negotiable, consider one of the higher-tier plans.
Pros
- Continually Improving Product
- Enables Productivity
- Efficient Service
- Inspires Innovation
Cons
- Under Delivered
- Less Performance Enhancing
- Commodity Features
Venkatesh R.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2024
Best tool in the market
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
Leads Referral History: We can track the leads from the first touch to the last touch
What is your favorite aspect of this product?
Deal split up based on the owners and status of the deals
What do you dislike most about this product?
No more dislikes
What recommendations would you give to someone considering this product?
If you are working in the Marketing or Sales department, this tool is a must needed!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing