What is Pipedrive?
Founded in 2010, Pipedrive is the first CRM platform developed from the salesperson’s point of view. Inspired by proven methods of experienced sales people, Pipedrive engineers developed a platform that helps salespeople and teams focus on learning and repeating their most effective process to close deals. By bringing together the tools and data, the platform focuses sales professionals on fundamentals to advance deals through their pipelines. Pipedrive's goal is to make sales success inevitable - for individual sales people and teams.
Company Details
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88 Likeliness to Recommend
1
Since last award
95 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Pipedrive?
Pros
- Respectful
- Caring
- Acts with Integrity
- Friendly Negotiation
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Lead and Contact Categorization
Analytics and Reporting
Lead Distribution
Lead Generation
Data Ingestion and Interoperability
Prospect Tracking
Lead Scoring
Interaction Planning
Omni-Channel Communication Tracking
Mobile
Vendor Capability Ratings
Ease of Data Integration
Ease of Implementation
Business Value Created
Ease of Customization
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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Pipedrive Reviews
Kirti K.
- Role: Operations
- Industry: Utilities
- Involvement: End User of Application
Submitted Mar 2022
"Pipedrive" improves your sales strategy
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
Fundamentally, it's a basic arrangement, ability to modify various deals, contacts, associations inside the system on a mass scale. Easy to arrange with anything structure you would like.
What is your favorite aspect of this product?
The primary thing we want to highlight is its straightforwardness of acquisition because of how it is incredibly unassuming diverged from other CRMs we use that are accessible. It is very easy to set up to add new staff people and the general advertising office. It is splendid programming to keep up with control of business contacts and client possibilities.
What do you dislike most about this product?
It is genuinely befuddling when new leads are gotten that I think it needs a letter drop of leads so they can be better perceived and work starting there without glancing through the contacts section.
What recommendations would you give to someone considering this product?
I would profoundly propose it not enduring a few missing features as this has assisted a great deal our deals with joining in saving time, it is reasonable. It directs client data and ensures that we have a business pipe around the end, giving us prospects close to the end. The compact application has been at least as here as can be gotten to from wherever.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Andres P.
- Role: Information Technology
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Mar 2022
Pipedrive, excellent for attracting new customers
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
It has all the functions you need to get closer to new customers and ensure that the strategies proposed are achieved and thus close business and increase sales. The integration with the email is perfect to have all the information with the client in one place.
What is your favorite aspect of this product?
I like that the whole marketing email automation process is very easy to use and effective. Very intuitive and easy to use software and its interface is very comfortable to navigate. The visualizations of the sales process are perfect for knowing where in the process the sale is stalled so you can improve.
What do you dislike most about this product?
The reports could be improved, there is not all the information I would like regarding customers. I had a hard time installing the program and integrating some programs like Mailchimp, in that sense if it was a laborious task, but with the advice of technical support I was able to solve it.
What recommendations would you give to someone considering this product?
Pipedrive so far has been the best software to attract new customers, get results and improve the company's sales. Our marketing team is more than satisfied with the objectives we have been able to meet and the ability to increase our customer base and the quick and effective search for potential customers.
Pros
- Performance Enhancing
- Trustworthy
- Unique Features
- Inspires Innovation
America C.
- Role: Sales Marketing
- Industry: Other
- Involvement: Initial Implementation
Submitted Feb 2022
Pipedrive the best solution for your sales
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
With the integrated system that Pipedrive has, we have acquired greater capacity to manage sales and analyze increases in revenue. Its ease of use allows anyone to make use of it. It keeps us organized and gives us confidence and keeps us focused to close deals and documents with other clients.
What is your favorite aspect of this product?
Pipedrive has a guide that tells every business owner the process of how to consolidate a successful sale. It keeps us close to our suppliers and target customers creating a close relationship and promotes customer loyalty. By creating links with email it keeps us updated on all changes and also facilitates communication between users and different departments.
What do you dislike most about this product?
Pipedrive has an option to be able to see the best job offers at work, but when it has been applied to varas the system tends to make a momentary collapse and delay the loading of the page for that reason does not allow us to be more effective to some extent.
What recommendations would you give to someone considering this product?
It is recommended to make your platform more user friendly as to be able to perform certain actions you must have special training and that is not feasible for most workers. The configuration should also be improved and accept linking several email services to a single account.
Pros
- Helps Innovate
- Trustworthy
- Inspires Innovation
- Caring