What is Pipedrive?
Founded in 2010, Pipedrive is the first CRM platform developed from the salesperson’s point of view. Inspired by proven methods of experienced sales people, Pipedrive engineers developed a platform that helps salespeople and teams focus on learning and repeating their most effective process to close deals. By bringing together the tools and data, the platform focuses sales professionals on fundamentals to advance deals through their pipelines. Pipedrive's goal is to make sales success inevitable - for individual sales people and teams.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
97 Plan to Renew
1
Since last award
82 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Pipedrive?
Pros
- Respectful
- Performance Enhancing
- Caring
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Sales Management
Lead Management
Activity and Workflow Management
Account and Contact Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Marketing Management
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Vendor Support
Availability and Quality of Training
Breadth of Features
Product Strategy and Rate of Improvement
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Pipedrive Reviews
Umberto L.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Sep 2024
A Powerful CRM Tool
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
For business CRM needs, Pipedrive offers better features not to mention the amazing price point.
What is your favorite aspect of this product?
Affordability of Pipedrive is one aspect I like. The many CRM Capabilities makes the tool a must have. It handles lead generation easy.
What do you dislike most about this product?
No disregards for Pipedrive. It's best tool.
What recommendations would you give to someone considering this product?
No issues whatsoever with Pipedrive. It's a great solution for business.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
John P.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2024
Good Middle of the Road CRM
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
Pipedrive is one of the easier to implement and user friendly CRM's that I have ever used.
What is your favorite aspect of this product?
Ease of use. I trained many people in how to use Pipedrive and it rarely took more than a couple of days for them to grasp it fully.
What do you dislike most about this product?
It does lack the depth of a CRM like Hubspot.
What recommendations would you give to someone considering this product?
If you are growing a team quickly, Pipedrive is an easy to use and easy to teach CRM.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Júlio C.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
Fantastic
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
In addition to being more cost-friendly, it is much more efficient
What is your favorite aspect of this product?
Full integration with all the services we use
What do you dislike most about this product?
Nothing to discredit you
What recommendations would you give to someone considering this product?
Total Recommendation
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Saves Time
Please tell us why you think this review should be flagged.
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