Paycom Logo
Paycom Logo
Paycom

Paycom

Composite Score
7.5 /10
CX Score
7.9 /10
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Paycom
7.5 /10

What is Paycom?

Paycom is the most automated HCM platform and the only HR and payroll software built on a unique single database that supports every stage of employment. Powered by its industry first, command driven AI engine, IWant™, Paycom eliminates inefficiencies caused by disconnected systems and is frequently recognized by third party reviewers as one of the best payroll and HR software solutions for organizations of all sizes.

Company Details

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Awards & Recognition

Paycom won the following awards in the Workforce Management - Midmarket category

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Paycom Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paycom.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

2
Since last award

94 Plan to Renew

79 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paycom?

5% Negative
2% Neutral
93% Positive

Pros

  • Friendly Negotiation
  • Transparent
  • Client's Interest First
  • Security Protects

Feature Ratings

Average 77

Attendance Management and Policies

79

Staffing

79

Workforce Scheduling

78

Workforce Dashboards and Reporting

76

Time Capture Physical

76

Labor Costing and Splitting

75

Absence Management

74

Shift Management

71

Rate Policies

71

Time Capture

70

Workforce Planning and Forecasting

68

Vendor Capability Ratings

Average 77

Ease of Implementation

80

Product Strategy and Rate of Improvement

79

Breadth of Features

78

Ease of Data Integration

78

Business Value Created

78

Ease of IT Administration

77

Vendor Support

77

Usability and Intuitiveness

76

Availability and Quality of Training

75

Quality of Features

75

Ease of Customization

71

Paycom Reviews

joseph m.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

ALL-in-one tool

Likeliness to Recommend

9 /10

What differentiates Paycom from other similar products?

Great with manager tracking tools for employee progress tracking and follow up. Automatic reminders and reports . Great built-in functionalities and a variety of them.

What is your favorite aspect of this product?

Easy to update and upgrade. Great UI and UX for users. Ease of implementation.

What do you dislike most about this product?

No free trial for training. Problems when uploading documents.

What recommendations would you give to someone considering this product?

You need this tool for employee management and workforce management.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Adriago M.

  • Role: Consultant
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Amazing features!

Likeliness to Recommend

9 /10

What differentiates Paycom from other similar products?

Efficient Workforce Scheduling

What is your favorite aspect of this product?

Makes staffing easy Usability is great Integrates well with CRM

What do you dislike most about this product?

The software serves its purpose well.

What recommendations would you give to someone considering this product?

Paycom is a great workforce management tool. It helps in many HR functions including payroll and talent management.

Pros

  • Helps Innovate
  • Reliable
  • Inspires Innovation
  • Respectful

Scott G.

  • Role: Human Resources
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Paycom is a robust tool in our HR team

Likeliness to Recommend

9 /10

What differentiates Paycom from other similar products?

With Paycom's Timekeeping system, we can easily keep tabs on employee hours worked and expenses incurred, as well as assign them to certain states, jobs, workers' comp classifications, and tax profiles. The company's report templates and writers are top-notch. Job costing is a simple with the help of our straightforward import capabilities into the accounting system.

What is your favorite aspect of this product?

Over the years, we have witnessed Paycom develop into the fantastic item it is today. They're always attuned to the wants of their clientele and receptive to feedback from businesses. The developers in their team are incredible. Our experience with Paycom's payroll, timekeeping, and human resources has been positive, and we have no hesitation in recommending them to others.

What do you dislike most about this product?

Like we can do with Tax profiles, I'd like to be able to assign numerous Workers Comp codes to one employee in a same pay period, with the corresponding hours on the timecard being processed through payroll at the appropriate rates.

What recommendations would you give to someone considering this product?

The Paycom mechanism is quite powerful. If a business finds a use for a particular feature, it can be added to the system. Since it is flexible, the system may be adapted to the requirements of businesses of varying sizes.

Pros

  • Reliable
  • Efficient Service
  • Client Friendly Policies
  • Helps Innovate

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