Paycom Logo
Paycom Logo
Paycom

Paycom

Composite Score
7.5 /10
CX Score
7.9 /10
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Paycom
7.5 /10

What is Paycom?

Paycom is the most automated HCM platform and the only HR and payroll software built on a unique single database that supports every stage of employment. Powered by its industry first, command driven AI engine, IWant™, Paycom eliminates inefficiencies caused by disconnected systems and is frequently recognized by third party reviewers as one of the best payroll and HR software solutions for organizations of all sizes.

Company Details

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Awards & Recognition

Paycom won the following awards in the Workforce Management - Midmarket category

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Paycom Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paycom.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

94 Plan to Renew

79 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paycom?

5% Negative
2% Neutral
93% Positive

Pros

  • Friendly Negotiation
  • Transparent
  • Client's Interest First
  • Security Protects

Feature Ratings

Average 77

Attendance Management and Policies

79

Staffing

79

Workforce Scheduling

78

Workforce Dashboards and Reporting

76

Time Capture Physical

76

Labor Costing and Splitting

75

Absence Management

74

Shift Management

71

Rate Policies

71

Time Capture

70

Workforce Planning and Forecasting

68

Vendor Capability Ratings

Average 77

Ease of Implementation

80

Product Strategy and Rate of Improvement

79

Breadth of Features

78

Ease of Data Integration

78

Business Value Created

78

Ease of IT Administration

77

Vendor Support

77

Usability and Intuitiveness

76

Availability and Quality of Training

75

Quality of Features

75

Ease of Customization

71

Paycom Reviews

Ravi D.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

"Paycom is easy and simple to use"

Likeliness to Recommend

9 /10

What differentiates Paycom from other similar products?

As compared to other software, Paycom is easy to use and simplifies HR processes for businesses.

What is your favorite aspect of this product?

As I said, Paycom is a user-friendly product making it easy to be used for all sizes of businesses.

What do you dislike most about this product?

Paycom cannot be used in companies with large international presence.

What recommendations would you give to someone considering this product?

Before considering Paycom, one should evaluate reporting capabilities. This help know your business reporting requirements.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ken J.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Paycom: Streamlining HR processes

Likeliness to Recommend

9 /10

What differentiates Paycom from other similar products?

Paycom offers comprehensive HR services such as self-service, time tracking and compliance reporting. It also provides advanced reporting and analytics capabilities that help businesses gain insights into HR data.

What is your favorite aspect of this product?

Paycom is a cloud based platform hence it provides access to HR and payroll data from anywhere as long as there is internet connection.

What do you dislike most about this product?

Paycom can be difficult to navigate.

What recommendations would you give to someone considering this product?

One needs to consider whether Paycom will integrate with the software solutions that their organization has.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Matt L.

  • Role: Human Resources
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Best HRIS for Payroll Service

Likeliness to Recommend

8 /10

What differentiates Paycom from other similar products?

The transition for workers is smooth. The system offers a great deal of customization for handling routine payroll and human resource tasks. I appreciate being able to get things done on the fly by using my mobile device. In particular, signing off on time sheets. Furthermore, mobile devices make it simple to request and manage time off.

What is your favorite aspect of this product?

The ease of processing payroll and placing as much of the onus for exactness back on the employee. The entire process was presented clearly and without any hiccups. Worker satisfaction and reaction have been fantastic. All levels of management, as well as our HR staff, have profited from the new system.

What do you dislike most about this product?

When it comes to configuring the system's internal processes and procedures, the client side's extensive customization choices can be overwhelming. More development is required for the ATS.

What recommendations would you give to someone considering this product?

It became considerably simpler to run reports and get the precise data that was required. Nothing at all went wrong throughout our setup or implementation.

Pros

  • Unique Features
  • Efficient Service
  • Saves Time
  • Transparent

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