Paycom Logo
Paycom Logo
Paycom

Paycom

Composite Score
5.4 /10
CX Score
5.2 /10
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Paycom
5.4 /10

What is Paycom?

Paycom Software, Inc. (NYSE: PAYC) simplifies business and employees’ lives through automated, command-driven HR and payroll technology that revolutionizes data access. From hire to retire, Paycom’s employee-first technology leverages AI and full-solution automation to streamline processes and drive efficiencies in a truly single database, providing a seamless experience for Paycom’s clients and their employees. With its industry-first AI engine, IWant, Paycom provides instant and accurate access to employee data without having to navigate or learn the software.

Company Details

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Paycom Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

69 Likeliness to Recommend

90 Plan to Renew

76 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+41 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paycom?

29% Negative
25% Neutral
46% Positive

Feature Ratings

Average 71

Performance Management

75

Talent Management

75

Talent Acquisition

73

Employee Record

73

Benefits Administration

73

Time and Attendance

72

Workforce Planning

70

Payroll Administration

69

Learning and Development

68

Position Management

65

Vendor Capability Ratings

Average 69

Ease of IT Administration

75

Usability and Intuitiveness

75

Breadth of Features

75

Product Strategy and Rate of Improvement

71

Vendor Support

70

Business Value Created

70

Ease of Data Integration

68

Ease of Implementation

67

Quality of Features

67

Ease of Customization

64

Availability and Quality of Training

62

Paycom Reviews

martin k.

  • Role: Human Resources
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2020

Ideal HR platform

Likeliness to Recommend

8 /10

What differentiates Paycom from other similar products?

integrates with other softwares, mobile access, employer tracking, tax management services, management of documents in a secure manner, all payroll services, timely reporting and analytics.

What is your favorite aspect of this product?

tax management services that enables workers tax deductions, retirement processing services, automated payment of expenses, easy reports on expenditure, candidate tracker tools, compensation management services.

What do you dislike most about this product?

implementation is tiresome especially for first time users.

What recommendations would you give to someone considering this product?

decision making is one of the main traits an enterprise can have to be reach objective. try Paycom HCM, your wont regret.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Role: C-Level
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jun 2020

Effective Product

Likeliness to Recommend

7 /10

Pros

  • Saves Time
  • Respectful
  • Fair
  • Security Protects

Deborah B.

  • Role: Human Resources
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2020

Easy to use, but a bit pricey

Likeliness to Recommend

7 /10

What differentiates Paycom from other similar products?

Navigation is easy

What is your favorite aspect of this product?

Navigation is easy

What do you dislike most about this product?

Cost is high

What recommendations would you give to someone considering this product?

Don’t buy it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing