What is Paycom?

Paycom helps businesses streamline their employment processes from recruiting to retirement and everything in between. Paycom's Talent Acquisition, Time and Labor Management, Payroll, Talent Management and HR Management systems operate from a single database, eliminating redundant data entry and the integration of multiple systems.

Company Details

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Paycom Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paycom.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

1
Since last award

92 Plan to Renew

79 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paycom?

8% Negative
7% Neutral
85% Positive

Pros

  • Continually Improving Product
  • Respectful
  • Reliable
  • Security Protects

Feature Ratings

Average 71

Performance Management

75

Talent Management

75

Talent Acquisition

73

Employee Record

73

Benefits Administration

73

Time and Attendance

72

Workforce Planning

70

Payroll Administration

69

Learning and Development

68

Position Management

65

Vendor Capability Ratings

Average 81

Breadth of Features

87

Ease of IT Administration

85

Ease of Implementation

82

Quality of Features

82

Business Value Created

82

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Ease of Data Integration

81

Usability and Intuitiveness

80

Vendor Support

77

Ease of Customization

76

Paycom Reviews

Reinaldo M.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Incredible value for money, safe and reliable.

Likeliness to Recommend

9 /10

What differentiates Paycom from other similar products?

Economic and/or affordable in terms of costs.

What is your favorite aspect of this product?

Value for money and integration with accounting systems.

What do you dislike most about this product?

Increase integrations with more accounting systems.

What recommendations would you give to someone considering this product?

Extensive integrations, value for money and ease of use.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Alexa P.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

"Paycom: A secure and reliable payment platform"

Likeliness to Recommend

9 /10

What differentiates Paycom from other similar products?

The biggest difference between Paycom and UKG READY is that Paycom offers a comprehensive HR administration and payroll solution, including HR, recruiting, training, billing, finance, law enforcement, benefits administration and more. UKG READY is a human resource management tool designed to help companies manage their employee development, compliance, recruitment and payroll management.

What is your favorite aspect of this product?

What I love most about Paycom is the ease of use it offers. The system is intuitive and easy to navigate, which means that even if you have no previous experience with human resource management, you can quickly learn how to use it. In addition, the platform offers very practical tools and functionalities, such as a payroll generator, reports and tools for time management. These tools can help employers to simplify and automate their human resource management processes very easily.

What do you dislike most about this product?

What I dislike about Paycom is the fact that it charges a high credit card processing fee and there are not many options to reduce this fee. Also, payment processing is slow compared to other payment systems.

What recommendations would you give to someone considering this product?

I would recommend a Paycom recruiting consultant because they offer a wide variety of tools and functionality to make the recruiting process easier. For example, the software allows recruiting consultants to manage multiple candidates, arrange interviews, follow up, evaluate candidate performance, and provide detailed reports on the recruiting process. In addition, the software offers advanced security features to protect candidate data, ensuring privacy and protecting company information. Paycom also offers first-class technical support to help recruiting consultants get the most out of the software.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Justin G.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

It saved our HR team payroll time

Likeliness to Recommend

9 /10

What differentiates Paycom from other similar products?

Our organization has recently made the switch to Paycom from a previous payroll provider. The implementation staff was fantastic to work with. They paid close attention and were quick to respond. At every time we needed them, they were available to answer our questions and address our issues.

What is your favorite aspect of this product?

The new Paycom representative we were assigned is less helpful than the previous one. So far, this is the only problem we've seen with Paycom. We'd appreciate it if our newly allocated rep were more communicative.

What do you dislike most about this product?

There is a need to increase responsiveness and slow down the implementation process.

What recommendations would you give to someone considering this product?

Paycom excels at providing a centralized location for employees to view their various personal records. It's simple to use, both for employees and administrators. Following up effectively is one area where they can improve.

Pros

  • Helps Innovate
  • Enables Productivity
  • Effective Service
  • Saves Time

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