What is Paycom?

Paycom helps businesses streamline their employment processes from recruiting to retirement and everything in between. Paycom's Talent Acquisition, Time and Labor Management, Payroll, Talent Management and HR Management systems operate from a single database, eliminating redundant data entry and the integration of multiple systems.

Company Details

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Paycom Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paycom.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

1
Since last award

92 Plan to Renew

79 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paycom?

8% Negative
7% Neutral
85% Positive

Pros

  • Continually Improving Product
  • Respectful
  • Reliable
  • Security Protects

Feature Ratings

Average 71

Performance Management

75

Talent Management

75

Talent Acquisition

73

Employee Record

73

Benefits Administration

73

Time and Attendance

72

Workforce Planning

70

Payroll Administration

69

Learning and Development

68

Position Management

65

Vendor Capability Ratings

Average 81

Breadth of Features

87

Ease of IT Administration

85

Ease of Implementation

82

Quality of Features

82

Business Value Created

82

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Ease of Data Integration

81

Usability and Intuitiveness

80

Vendor Support

77

Ease of Customization

76

Paycom Reviews

Douglas S.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Full HR Management

Likeliness to Recommend

9 /10

What differentiates Paycom from other similar products?

Ease of use, single source of trust for all things HR.

What is your favorite aspect of this product?

Ease of implementation and training.

What do you dislike most about this product?

N/A...meets business needs.

What recommendations would you give to someone considering this product?

Establish clear requirement prior to sourcing, do a side by side comparison with other systems...you'll find Paycom is the right selection.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Charles C.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Excellent application that allows flexibility.

Likeliness to Recommend

8 /10

What differentiates Paycom from other similar products?

Before using Paycom, we were using a fairly well known online company to do our payroll and we were having a lot of problems, it is used for payroll, time and attendance, resource allocation.

What is your favorite aspect of this product?

The system is easy to use Fluid comprehensive platform, allows us to perform Talent Acquisition, job posting and candidate search, It can be adapted and added to your special needs, it has Quick Customer Service Response.

What do you dislike most about this product?

Tends to change feature appearances frequently, Passwords need to be changed too often.

What recommendations would you give to someone considering this product?

Is a system to work and make you feel good from the first moment explains everything you can do, From applicant tracking, where you post a job online and automatically hire the person and do not have to re-enter the information

Pros

  • Enables Productivity
  • Effective Service
  • Client Friendly Policies
  • Fair

Sarah C.

  • Role: Human Resources
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Great for Payroll & Payroll Reporting

Likeliness to Recommend

8 /10

What differentiates Paycom from other similar products?

Agents are always friendly and understanding; they have been through similar experiences and can help me work through problems without making me feel insane. Even though I may come across that way at first, I've found that talking to them is like talking to a therapist, and I always feel better afterward. Since I've been studying PayCom for the past few years, this sort of thing rarely occurs. When it occurs, however, it rocks my world.

What is your favorite aspect of this product?

The system is straightforward and gives users access to everything they need in one spot to be set up smoothly, benefiting both businesses and workers. While there is room for improvement, the ATS does serve its purpose. Paycom is a comprehensive human resources and payroll system that I also use for employee training, time tracking, and benefits administration. All the incentives necessary for a thriving workplace are built into this framework.

What do you dislike most about this product?

I recently switched representation, and while my new lawyer has been out of the office for the past two weeks, at least someone has been monitoring her emails. Getting back to me when I contact them via phone or email, even if someone else is assisting with my issue.

What recommendations would you give to someone considering this product?

Paycom is used for payroll, time tracking, employee scheduling, and performance reviews. Our client representative is quick to resolve any little problems that may arise. This payroll system is user-friendly and produces high-quality reports. A wonderful feature would be to have the principal supervisor and timesheet information pre-populated when a new employee is added. Superb customer service reps can make or break a company.

Pros

  • Helps Innovate
  • Enables Productivity
  • Effective Service
  • Continually Improving Product

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