What is Paycom?

Paycom helps businesses streamline their employment processes from recruiting to retirement and everything in between. Paycom's Talent Acquisition, Time and Labor Management, Payroll, Talent Management and HR Management systems operate from a single database, eliminating redundant data entry and the integration of multiple systems.

Company Details


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Paycom Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paycom.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

1
Since last award

93 Plan to Renew

1
Since last award

77 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paycom?

8% Negative
10% Neutral
82% Positive

Pros

  • Continually Improving Product
  • Respectful
  • Friendly Negotiation
  • Security Protects

Feature Ratings

Average 71

Performance Management

75

Talent Management

75

Talent Acquisition

73

Employee Record

73

Benefits Administration

73

Time and Attendance

72

Workforce Planning

70

Payroll Administration

69

Learning and Development

68

Position Management

65

Vendor Capability Ratings

Average 80

Breadth of Features

86

Ease of IT Administration

83

Quality of Features

81

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

81

Business Value Created

80

Ease of Data Integration

79

Ease of Implementation

79

Usability and Intuitiveness

78

Ease of Customization

77

Vendor Support

76

Paycom Reviews

ROBIN O.

  • Role: Operations
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

This is a very amazing product! Easy to use!

Likeliness to Recommend

10 /10

What differentiates Paycom from other similar products?

Up to date software, easy to talk to. user friendly, employees like it

What is your favorite aspect of this product?

The employees are more interactive with their own paychecks

What do you dislike most about this product?

I have not found anything that I dislike!

What recommendations would you give to someone considering this product?

consider what they have and what they are using and look at the up to date status.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Tammy W.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

It saves me a ton of time! And paperless!

Likeliness to Recommend

9 /10

What differentiates Paycom from other similar products?

The workflows are awesome and a huge time saver, and everything is paperless. I no longer have physical employee files!

What is your favorite aspect of this product?

Workflows are amazing

What do you dislike most about this product?

It cannot do some of the things we had with our prior Payroll company.

What recommendations would you give to someone considering this product?

Definitely consider it, the great things about it far outweigh the things it can't do right now.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Under Delivered

Rosario M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Paycom frees us from tedious payroll tasks

Likeliness to Recommend

9 /10

What differentiates Paycom from other similar products?

We have been using this software for a long time to keep our employees' payroll up to date, and we are very satisfied with the features and tools they are always adding with each update. You can perform overtime calculations, deductions for absences, benefit payments and much more, with no errors and almost automatically. In addition to having tools for tracking employee tasks, which helps us monitor their performance.

What is your favorite aspect of this product?

The time, attendance and absence management is really valuable for me, as it is very easy to use and intuitive, which allows me to get the job done faster. I don't need to pass the data to an Excel file and make separate calculations, because the system joins everything at the same time to make a general payroll calculation if I request it. A feature that has also been helpful is that employees can view their pay, hours worked, absences and attendance online.

What do you dislike most about this product?

Some employees report glitches when logging into their personal profile, but Paycom's technical team helped us resolve that situation. If I need to make payments individually, it is a much more manual process than if I were to do it in batch. I can't think of anything else to say, for us the system works just as we need it to, it's excellent.

What recommendations would you give to someone considering this product?

It is a comprehensive system that allows employees to make changes and take responsibility for their own information. The system is very powerful in every skill we have tested! The report authors are very helpful. Using the talent management section was the best decision we have made. I would say that no matter the size of your organization, they can take care of you. Their system is robust and there are no links to click from one site to another. It stays in the same system for everything and the information flows seamlessly.

Pros

  • Continually Improving Product
  • Reliable
  • Efficient Service
  • Effective Service

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