What is Paycom?

Paycom helps businesses streamline their employment processes from recruiting to retirement and everything in between. Paycom's Talent Acquisition, Time and Labor Management, Payroll, Talent Management and HR Management systems operate from a single database, eliminating redundant data entry and the integration of multiple systems.

Company Details


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Paycom Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paycom.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

1
Since last award

93 Plan to Renew

1
Since last award

77 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paycom?

8% Negative
10% Neutral
82% Positive

Pros

  • Continually Improving Product
  • Respectful
  • Friendly Negotiation
  • Security Protects

Feature Ratings

Average 71

Performance Management

75

Talent Management

75

Talent Acquisition

73

Employee Record

73

Benefits Administration

73

Time and Attendance

72

Workforce Planning

70

Payroll Administration

69

Learning and Development

68

Position Management

65

Vendor Capability Ratings

Average 80

Breadth of Features

86

Ease of IT Administration

83

Quality of Features

81

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

81

Business Value Created

80

Ease of Data Integration

79

Ease of Implementation

79

Usability and Intuitiveness

78

Ease of Customization

77

Vendor Support

76

Paycom Reviews

Denise W.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

First-Class Payroll Service

Likeliness to Recommend

9 /10

What differentiates Paycom from other similar products?

My experience with Paycom thus far with a new company has been quite positive. Having worked with self-managed systems before, I can see the obvious benefits of collaborating with Paycom. I enjoy my job better now that I have the freedom to make my own decisions and implement them whenever I see fit. Paycheck reviews are a fantastic addition, allowing me to verify that my compensation and deductions are as they should be. As a manager, I've found the app to be quite useful, and it has greatly facilitated the speed with which I can oversee my team's operations.

What is your favorite aspect of this product?

Paycom has been an excellent business associate. They've been flexible and quick to respond to our requests. They haven't strayed from their commitment to the customer. If you're searching for a simple, all-in-one option, I'd suggest giving Paycom a try. The ease of usage is Paycom's strongest suit. Each worker has instantaneous access to their own data, which they may also edit as needed.

What do you dislike most about this product?

Many temporary workers find the initial setup to be too much to handle. When I close the app, I am frequently locked out. Seeking further information about making use of Paycom University.

What recommendations would you give to someone considering this product?

In general, I've had a positive time dealing with Paycom. Email notifications when I need to take action are helpful, as is the ability to authorize time off with a single click rather than entering my credentials every time. By delegating authority to the users, HR departments are free to focus on other tasks while Paycom is able to excel in its area of competence.

Pros

  • Continually Improving Product
  • Effective Service
  • Performance Enhancing
  • Enables Productivity

Billy R Parsons, M.

  • Role: C-Level
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Comprehensive & Customizable "All-in-One" Solution

Likeliness to Recommend

10 /10

What differentiates Paycom from other similar products?

Paycom is a single database solution that meets every need to support the employee life cycle for any organization. Its highly customizable platform allows every company to meet its own unique needs. It works very well right "out of the box" but has so many different options that it can be tuned to meet very specific demands and requirements. Paycom is also extremely feature rich that include extra functions not normally found in an HRIS/Payroll platform such as expense management, geofencing, survey creation, etc.

What is your favorite aspect of this product?

The ability to customize each module in hundreds of ways to meet USDP's very specific requirements and needs.

What do you dislike most about this product?

In order to fully integrate this solution to meet every need or want a good amount of time will be necessary. Also, intimate knowledge of Paycom does take time but is still worth the effort.

What recommendations would you give to someone considering this product?

Research how flexible and customizable this platform is and look at how easily its many features can replace the multiple programs and services that you may already be using that are cobbled together through data bridges and exports. Paycom allows for seamless transition of information for the entire employee experience.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Muhammad Sadequl I.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Paycom is all in one software in HR sector!

Likeliness to Recommend

10 /10

What differentiates Paycom from other similar products?

The Payroll features of Paycom is very much established than that of other similar software's I used. It's compensation management program is simply top notch. It's very much beneficial in benefits calculation as well.

What is your favorite aspect of this product?

The vast and amazing features of Paycom is really helpful in many ways. Like workforce Planning feature, Administration management features, and most of all Payroll managements are well established features of all. It will ease your burden totally. Time and Attendance management is also an amazing feature of Paycom as well.

What do you dislike most about this product?

Nothin at all. All the features are well set up and well managed.

What recommendations would you give to someone considering this product?

It is simply best HR management software I have ever used. And it's price is also well acceptable and not costly a bit. All the features are just workable fully.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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