What is Paycom?

Paycom helps businesses streamline their employment processes from recruiting to retirement and everything in between. Paycom's Talent Acquisition, Time and Labor Management, Payroll, Talent Management and HR Management systems operate from a single database, eliminating redundant data entry and the integration of multiple systems.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Paycom Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paycom.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

1
Since last award

93 Plan to Renew

1
Since last award

77 Satisfaction of Cost Relative to Value

2
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paycom?

8% Negative
10% Neutral
82% Positive

Pros

  • Continually Improving Product
  • Respectful
  • Friendly Negotiation
  • Security Protects

Feature Ratings

Average 71

Performance Management

75

Talent Management

75

Talent Acquisition

73

Employee Record

73

Benefits Administration

73

Time and Attendance

72

Workforce Planning

70

Payroll Administration

69

Learning and Development

68

Position Management

65

Vendor Capability Ratings

Average 80

Breadth of Features

86

Ease of IT Administration

83

Quality of Features

81

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

81

Business Value Created

80

Ease of Data Integration

79

Ease of Implementation

79

Usability and Intuitiveness

78

Ease of Customization

77

Vendor Support

76

Paycom Reviews

Tracy R.

  • Role: Human Resources
  • Industry: Agriculture
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Easiest implementation I've ever done

Likeliness to Recommend

10 /10

What differentiates Paycom from other similar products?

>All in one data base - simplifying our processes and improving data integrity. >BETI - revolutionized the way we process payroll, allows employees to play an active role in verifying the accuracy of their pay, knowing ahead of time what their paycheck will be and helps to reduce errors. >Implementation was a breeze - our team was knowledgeable, responsive, thorough, helpful, professional and friendly.

What is your favorite aspect of this product?

BETI - it has condensed the time needed for payroll processing, verification and submission. Also helps dramatically catch errors prior to posting payroll. ESS - We love how Paycom allows employees to own their own data - as no one knows it better then they do. Implementation - was the easiest implementation I've ever experienced. Product itself - Paycom is innovative, always looking for ways to improve, and they stay on top of new laws/regulations and needs for payroll and HR professionals.

What do you dislike most about this product?

The implementation team has been incredibly, the only issue we have found is that those folks could be accessible for a bit longer after you go live. We have found a need to have them available during the fist two months, as some things don't come up until you are actively working in the system - so it would be helpful to have them available a bit longer. Outside of that, ensuring you are assigned to a long term specialist who has more tenure with Paycom.

What recommendations would you give to someone considering this product?

First of all, no payroll/HCM product is perfect, but Paycom has come as close to it in my experience. I have worked with 8+ HR/PR softwares in my career, and Paycom is definitely THE SYSTEM that I compare all others too. They have set the bar high, in my opinion. Their implementation process, ongoing support and training, and growth in the industry speaks volumes. Their product is all one database, increases accuracy and ease of use, has a mobile app that allows easy access to both employees and managers.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Daniel A.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Game changer!

Likeliness to Recommend

10 /10

What differentiates Paycom from other similar products?

Helped organize our data and streamline payroll processing.

What is your favorite aspect of this product?

Being able to have all of our information available anywhere at any time.

What do you dislike most about this product?

Takes a minute to learn but once you get it you are up and running.

What recommendations would you give to someone considering this product?

Take the time to do all of the trainings and ask questions during implementation.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Xavier C.

  • Role: Human Resources
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

Great Solution without complexities

Likeliness to Recommend

8 /10

What differentiates Paycom from other similar products?

Fast developing software in the market space while maintaining value

What is your favorite aspect of this product?

Ease of configuration

What do you dislike most about this product?

API capabilities are crippling

What recommendations would you give to someone considering this product?

A single logic system makes data integrity fantastic. Usability is great. API integration is limited

Pros

  • Trustworthy
  • Caring
  • Respectful
  • Acts with Integrity

Cons

  • Commodity Features
  • Vendor Friendly Policies

Most Popular Paycom Comparisons