Paycom Logo
Paycom Logo
Paycom

Paycom

Composite Score
6.9 /10
CX Score
7.1 /10
Get Demo

In Partnership With SelectHub

Claim Software
Category
Paycom
6.9 /10

What is Paycom?

Paycom is the most automated HCM platform and the only HR and payroll software built on a unique single database that supports every stage of employment. Powered by its industry first, command driven AI engine, IWant™, Paycom eliminates inefficiencies caused by disconnected systems and is frequently recognized by third party reviewers as one of the best payroll and HR software solutions for organizations of all sizes.

Company Details

Book a Free Demo Today!

See it in action with a free demo.

Click below to sign up on our partner's website.

Get Demo

In Partnership With SelectHub

Paycom Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

92 Plan to Renew

79 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paycom?

9% Negative
6% Neutral
85% Positive

Pros

  • Continually Improving Product
  • Respectful
  • Reliable
  • Friendly Negotiation

Feature Ratings

Average 71

Performance Management

75

Talent Management

75

Talent Acquisition

73

Employee Record

73

Benefits Administration

73

Time and Attendance

72

Workforce Planning

70

Payroll Administration

69

Learning and Development

68

Position Management

65

Vendor Capability Ratings

Average 80

Breadth of Features

86

Ease of IT Administration

84

Quality of Features

81

Ease of Implementation

81

Business Value Created

81

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

80

Ease of Data Integration

80

Usability and Intuitiveness

79

Vendor Support

76

Ease of Customization

74

Paycom Reviews

Daniel A.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Game changer!

Likeliness to Recommend

10 /10

What differentiates Paycom from other similar products?

Helped organize our data and streamline payroll processing.

What is your favorite aspect of this product?

Being able to have all of our information available anywhere at any time.

What do you dislike most about this product?

Takes a minute to learn but once you get it you are up and running.

What recommendations would you give to someone considering this product?

Take the time to do all of the trainings and ask questions during implementation.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Xavier C.

  • Role: Human Resources
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

Great Solution without complexities

Likeliness to Recommend

8 /10

What differentiates Paycom from other similar products?

Fast developing software in the market space while maintaining value

What is your favorite aspect of this product?

Ease of configuration

What do you dislike most about this product?

API capabilities are crippling

What recommendations would you give to someone considering this product?

A single logic system makes data integrity fantastic. Usability is great. API integration is limited

Pros

  • Trustworthy
  • Caring
  • Respectful
  • Acts with Integrity

Cons

  • Commodity Features
  • Vendor Friendly Policies

Sarah L.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

Overall system disappoints

Likeliness to Recommend

7 /10

What differentiates Paycom from other similar products?

All in one system

What is your favorite aspect of this product?

All in one so no integration needed

What do you dislike most about this product?

Did not grow with the company - lacked customization

What recommendations would you give to someone considering this product?

Consider if you need all in one and the size of company and how much hiring is needed

Pros

  • Continually Improving Product
  • Performance Enhancing

Cons

  • Inhibits Innovation
  • Less Reliable
  • Charges for Enhancements

Most Popular Paycom Comparisons