What is Paycom?

Paycom helps businesses streamline their employment processes from recruiting to retirement and everything in between. Paycom's Talent Acquisition, Time and Labor Management, Payroll, Talent Management and HR Management systems operate from a single database, eliminating redundant data entry and the integration of multiple systems.

Company Details

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Paycom Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paycom.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

1
Since last award

92 Plan to Renew

79 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paycom?

8% Negative
7% Neutral
85% Positive

Pros

  • Continually Improving Product
  • Respectful
  • Reliable
  • Security Protects

Feature Ratings

Average 71

Performance Management

75

Talent Management

75

Talent Acquisition

73

Employee Record

73

Benefits Administration

73

Time and Attendance

72

Workforce Planning

70

Payroll Administration

69

Learning and Development

68

Position Management

65

Vendor Capability Ratings

Average 81

Breadth of Features

87

Ease of IT Administration

85

Ease of Implementation

82

Quality of Features

82

Business Value Created

82

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Ease of Data Integration

81

Usability and Intuitiveness

80

Vendor Support

77

Ease of Customization

76

Paycom Reviews

Daniel A.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Game changer!

Likeliness to Recommend

10 /10

What differentiates Paycom from other similar products?

Helped organize our data and streamline payroll processing.

What is your favorite aspect of this product?

Being able to have all of our information available anywhere at any time.

What do you dislike most about this product?

Takes a minute to learn but once you get it you are up and running.

What recommendations would you give to someone considering this product?

Take the time to do all of the trainings and ask questions during implementation.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Xavier C.

  • Role: Human Resources
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

Great Solution without complexities

Likeliness to Recommend

8 /10

What differentiates Paycom from other similar products?

Fast developing software in the market space while maintaining value

What is your favorite aspect of this product?

Ease of configuration

What do you dislike most about this product?

API capabilities are crippling

What recommendations would you give to someone considering this product?

A single logic system makes data integrity fantastic. Usability is great. API integration is limited

Pros

  • Trustworthy
  • Caring
  • Respectful
  • Acts with Integrity

Cons

  • Commodity Features
  • Vendor Friendly Policies

Sarah L.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

Overall system disappoints

Likeliness to Recommend

7 /10

What differentiates Paycom from other similar products?

All in one system

What is your favorite aspect of this product?

All in one so no integration needed

What do you dislike most about this product?

Did not grow with the company - lacked customization

What recommendations would you give to someone considering this product?

Consider if you need all in one and the size of company and how much hiring is needed

Pros

  • Continually Improving Product
  • Performance Enhancing

Cons

  • Inhibits Innovation
  • Less Reliable
  • Charges for Enhancements

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