What is Paycom?

Paycom helps businesses streamline their employment processes from recruiting to retirement and everything in between. Paycom's Talent Acquisition, Time and Labor Management, Payroll, Talent Management and HR Management systems operate from a single database, eliminating redundant data entry and the integration of multiple systems.

Company Details


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Paycom Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paycom.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

1
Since last award

93 Plan to Renew

1
Since last award

77 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paycom?

8% Negative
10% Neutral
82% Positive

Pros

  • Continually Improving Product
  • Respectful
  • Friendly Negotiation
  • Security Protects

Feature Ratings

Average 71

Performance Management

75

Talent Management

75

Talent Acquisition

73

Employee Record

73

Benefits Administration

73

Time and Attendance

72

Workforce Planning

70

Payroll Administration

69

Learning and Development

68

Position Management

65

Vendor Capability Ratings

Average 80

Breadth of Features

86

Ease of IT Administration

83

Quality of Features

81

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

81

Business Value Created

80

Ease of Data Integration

79

Ease of Implementation

79

Usability and Intuitiveness

78

Ease of Customization

77

Vendor Support

76

Paycom Reviews

Sarah L.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

Overall system disappoints

Likeliness to Recommend

7 /10

What differentiates Paycom from other similar products?

All in one system

What is your favorite aspect of this product?

All in one so no integration needed

What do you dislike most about this product?

Did not grow with the company - lacked customization

What recommendations would you give to someone considering this product?

Consider if you need all in one and the size of company and how much hiring is needed

Pros

  • Continually Improving Product
  • Performance Enhancing

Cons

  • Inhibits Innovation
  • Less Reliable
  • Charges for Enhancements

Amber C.

  • Role: Human Resources
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

Great features, difficult to use, poor support.

Likeliness to Recommend

6 /10

What differentiates Paycom from other similar products?

The breadth of the services and products they offer all in one spot.

What is your favorite aspect of this product?

Managing payroll is a breeze.

What do you dislike most about this product?

The counter-intuitivitiveness of using the product on the back end.

What recommendations would you give to someone considering this product?

Ensure you are paired with a customer support representative who knows what they're doing & is available.

Pros

  • Continually Improving Product
  • Respectful
  • Client Friendly Policies
  • Acts with Integrity

Cons

  • Less Effective Service
  • Inhibits Innovation
  • Less Caring

Kary M.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Very innovative, easy-to-use highly recommended.

Likeliness to Recommend

10 /10

What differentiates Paycom from other similar products?

Innovative

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Nothing liked it

What recommendations would you give to someone considering this product?

Try it you'll like it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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