In Partnership With SelectHub
What is Paycom?
Paycom helps businesses streamline their employment processes from recruiting to retirement and everything in between. Paycom's Talent Acquisition, Time and Labor Management, Payroll, Talent Management and HR Management systems operate from a single database, eliminating redundant data entry and the integration of multiple systems.
Company Details
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In Partnership With SelectHub
Paycom Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
83 Likeliness to Recommend
1
Since last award
92 Plan to Renew
79 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+79 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paycom?
Pros
- Continually Improving Product
- Respectful
- Reliable
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Performance Management
Talent Management
Talent Acquisition
Employee Record
Benefits Administration
Time and Attendance
Workforce Planning
Payroll Administration
Learning and Development
Position Management
Vendor Capability Ratings
Breadth of Features
Ease of IT Administration
Ease of Implementation
Quality of Features
Business Value Created
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Data Integration
Usability and Intuitiveness
Vendor Support
Ease of Customization
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Paycom Reviews
Amber C.
- Role: Human Resources
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Nov 2021
Great features, difficult to use, poor support.
Likeliness to Recommend
What differentiates Paycom from other similar products?
The breadth of the services and products they offer all in one spot.
What is your favorite aspect of this product?
Managing payroll is a breeze.
What do you dislike most about this product?
The counter-intuitivitiveness of using the product on the back end.
What recommendations would you give to someone considering this product?
Ensure you are paired with a customer support representative who knows what they're doing & is available.
Pros
- Continually Improving Product
- Respectful
- Client Friendly Policies
- Acts with Integrity
Cons
- Less Effective Service
- Inhibits Innovation
- Less Caring
Please tell us why you think this review should be flagged.
Kary M.
- Role: Information Technology
- Industry: Healthcare
- Involvement: End User of Application
Submitted Nov 2021
Very innovative, easy-to-use highly recommended.
Likeliness to Recommend
What differentiates Paycom from other similar products?
Innovative
What is your favorite aspect of this product?
Ease of use
What do you dislike most about this product?
Nothing liked it
What recommendations would you give to someone considering this product?
Try it you'll like it
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: End User of Application
Submitted Nov 2021
Innovative company with great customer service
Likeliness to Recommend
Pros
- Reliable
- Unique Features
- Saves Time
- Respectful
Please tell us why you think this review should be flagged.
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