What is Paycom?

Paycom helps businesses streamline their employment processes from recruiting to retirement and everything in between. Paycom's Talent Acquisition, Time and Labor Management, Payroll, Talent Management and HR Management systems operate from a single database, eliminating redundant data entry and the integration of multiple systems.

Company Details


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Paycom Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paycom.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

1
Since last award

93 Plan to Renew

1
Since last award

77 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paycom?

8% Negative
10% Neutral
82% Positive

Pros

  • Continually Improving Product
  • Respectful
  • Friendly Negotiation
  • Security Protects

Feature Ratings

Average 71

Performance Management

75

Talent Management

75

Talent Acquisition

73

Employee Record

73

Benefits Administration

73

Time and Attendance

72

Workforce Planning

70

Payroll Administration

69

Learning and Development

68

Position Management

65

Vendor Capability Ratings

Average 80

Breadth of Features

86

Ease of IT Administration

83

Quality of Features

81

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

81

Business Value Created

80

Ease of Data Integration

79

Ease of Implementation

79

Usability and Intuitiveness

78

Ease of Customization

77

Vendor Support

76

Paycom Reviews

Nayyiara S.

  • Role: C-Level
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

Fantastic product!

Likeliness to Recommend

9 /10

What differentiates Paycom from other similar products?

the ease of use, and the training available for employees, the implementation staff.

What is your favorite aspect of this product?

How easy it is to process payroll!

What do you dislike most about this product?

Nothing really, the only thing i can think of, is that running reports is a little confusing.

What recommendations would you give to someone considering this product?

To try to create customized products/ reports for the client.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Oct 2021

Easy to use, loved the user friend of the app

Likeliness to Recommend

10 /10

Pros

  • Inspires Innovation
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Caitlynn D.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Easy to navigate for all users!

Likeliness to Recommend

10 /10

What differentiates Paycom from other similar products?

Paycom HCM automates just about all processes as well as integrates with other products which is a unique feature compared to most other products for the price. Through the automated processes we are able to stay up to date and have correct data.

What is your favorite aspect of this product?

The training resources are endless with Paycom which has aided all users. The user interface is beautiful and easy to learn how to use for both HR, management and employees. I love how Paycom is always updating their software and the fact it can be used on multiple platforms and devices.

What do you dislike most about this product?

There is nothing I dislike about Paycom.

What recommendations would you give to someone considering this product?

Paycom is very user friendly, easy to learn, and very innovative so this would be an excellent product for anyone with employees. Employees have access to information relevant and accessible to them, managers can make updates, and HR can automate processes needed on their end. Overall a great product.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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