What is Paycom?

Paycom helps businesses streamline their employment processes from recruiting to retirement and everything in between. Paycom's Talent Acquisition, Time and Labor Management, Payroll, Talent Management and HR Management systems operate from a single database, eliminating redundant data entry and the integration of multiple systems.

Company Details

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Paycom Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paycom.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

1
Since last award

92 Plan to Renew

79 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paycom?

8% Negative
7% Neutral
85% Positive

Pros

  • Continually Improving Product
  • Respectful
  • Reliable
  • Security Protects

Feature Ratings

Average 71

Performance Management

75

Talent Management

75

Talent Acquisition

73

Employee Record

73

Benefits Administration

73

Time and Attendance

72

Workforce Planning

70

Payroll Administration

69

Learning and Development

68

Position Management

65

Vendor Capability Ratings

Average 81

Breadth of Features

87

Ease of IT Administration

85

Ease of Implementation

82

Quality of Features

82

Business Value Created

82

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Ease of Data Integration

81

Usability and Intuitiveness

80

Vendor Support

77

Ease of Customization

76

Paycom Reviews

Ann R.

  • Role: Finance
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Very easy to use and very affordable.

Likeliness to Recommend

10 /10

What differentiates Paycom from other similar products?

Customer service was the final selling for us. After being with a large online payroll service and never getting consistent reliable help, having an assigned payroll specialist is amazing.

What is your favorite aspect of this product?

Customer service and ease of use.

What do you dislike most about this product?

Would like to have automatic payroll for salaried employees.

What recommendations would you give to someone considering this product?

Take advantage of the customer support

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Lynn M.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Great choice! So happy we made the move!

Likeliness to Recommend

10 /10

What differentiates Paycom from other similar products?

Sales (Rudy) / Implementation (Kara & Shae) - awesome customer service & responsiveness - always upbeat, personal, completely helpful!

What is your favorite aspect of this product?

One complete system that actually works!

What do you dislike most about this product?

Benefit Administration

What recommendations would you give to someone considering this product?

Make sure your benefit administration is clear & concise & do your best to meet all deadlines. Don't be afraid to make the move...it's worth it!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

ROBIN O.

  • Role: Operations
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

This is a very amazing product! Easy to use!

Likeliness to Recommend

10 /10

What differentiates Paycom from other similar products?

Up to date software, easy to talk to. user friendly, employees like it

What is your favorite aspect of this product?

The employees are more interactive with their own paychecks

What do you dislike most about this product?

I have not found anything that I dislike!

What recommendations would you give to someone considering this product?

consider what they have and what they are using and look at the up to date status.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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