What is Okta Customer Identity Cloud?
Build secure, seamless experiences for your customers. Transform your customer experiences quickly by offloading identity to Okta: 5 min to embed auth into your apps, 10+ SDKs in the languages you work in, and 3X lower TCO than legacy CIAM.
Company Details
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Get AssistanceOkta Customer Identity Cloud Ratings
Real user data aggregated to summarize the product performance and customer experience.
88 Likeliness to Recommend
100 Plan to Renew
80 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Okta Customer Identity Cloud?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Account Recovery
Social Identity Integration
Open Standards Support
Custom User Experience Workflows
Authentication
Identity Proofing
API Protection
Fraud Protection/Detection
Consent Management
Multi-Factor Authentication (MFA)
Omnichannel Experience
Vendor Capability Ratings
Ease of IT Administration
Availability and Quality of Training
Business Value Created
Ease of Implementation
Product Strategy and Rate of Improvement
Quality of Features
Vendor Support
Breadth of Features
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Okta Customer Identity Cloud Reviews
Sumit K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
Fantastic Product
Likeliness to Recommend
What differentiates Okta Customer Identity Cloud from other similar products?
Ease of integration out of the box integrations intuitive user experience
What is your favorite aspect of this product?
ease of integration easy access to UI
What do you dislike most about this product?
Lack of some features which are available in on-prem solutions
What recommendations would you give to someone considering this product?
Cost effective as it is based on active user license
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Umesh M.
- Role: Finance
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Jul 2023
Simple yet powerful
Likeliness to Recommend
What differentiates Okta Customer Identity Cloud from other similar products?
Its user interface and application ease of smoothness and functioning. Its clear and smooth.No confusion.
What is your favorite aspect of this product?
Its a very great product and application for authentification. The user access management is real-time and very effective.It helps in secure and private login operations
What do you dislike most about this product?
I really like this product,no dislikes at all.The interface can be more robust
What recommendations would you give to someone considering this product?
I sincerely suggest the users to go with Okta, great application
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Neha B.
- Role: Information Technology
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Jul 2023
Highly functional and cost effective
Likeliness to Recommend
What differentiates Okta Customer Identity Cloud from other similar products?
It's APIs and clear login observation patterns are distinct from other apps. Its very functional and one-click user access approval management over various devices is a great thing.
What is your favorite aspect of this product?
Its user login and access approval interface is very likely and pleasing. Its no hard for any user using at any time of business hours.
What do you dislike most about this product?
Its a great tool, many upgrades can be done. The code visibility options can be more, one click or open and approve functions can be added for more privacy
What recommendations would you give to someone considering this product?
Very great app, can go for it, But do your analysis. Cost wise also cheap
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing