What is New Relic?
New Relic’s SaaS-based Application Performance Monitoring helps you build, deploy, and maintain great web software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
95 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love New Relic?
Pros
- Performance Enhancing
- Inspires Innovation
- Altruistic
- Generous Negotitation
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Security Operations Automation
Analyze Activity Data
Analyze Discovery Data
Operational Task Automation
Event & Alert Management Automation
Problem Management Automation
Data Visualization
Incident Management Automation
Performance & Capacity Management Automation
Change Control Automation
Machine Learning
Vendor Capability Ratings
Ease of Customization
Availability and Quality of Training
Ease of IT Administration
Ease of Implementation
Business Value Created
Breadth of Features
Quality of Features
Ease of Data Integration
Vendor Support
Usability and Intuitiveness
Product Strategy and Rate of Improvement
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New Relic Reviews
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
Great APM Observability Tool
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ajay K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Nov 2023
Good tool for small environments
Likeliness to Recommend
What differentiates New Relic from other similar products?
New relic offers a modern UI which is very user friendly
What is your favorite aspect of this product?
The user interface and the query language
What do you dislike most about this product?
It lacks the advanced visualisation and drill down capabilities
What recommendations would you give to someone considering this product?
Good tool for small environments
Pros
- Client's Interest First
- Generous Negotitation
- Transparent
- Helps Innovate
Cons
- Less Productive
- Wastes Time
Tarun B.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2023
Best in class APM and Alert manager
Likeliness to Recommend
What differentiates New Relic from other similar products?
Best tool for APM monitoring - Dependency , service map , tracking , and much more Extensive use of NRQL Define MMTR / MTTA. - Incident post mortem analysis Automated Alerts management through NRQL and API AI / ML for trend analysis and correlating multiple alerts into single alert
What is your favorite aspect of this product?
AI / ML for trend analysis and correlating multiple alerts into single alert
What do you dislike most about this product?
Comes with Little cost of Logging and managing Users
What recommendations would you give to someone considering this product?
Very simple to use , start using free tier
Pros
- Unique Features
- Saves Time
- Continually Improving Product
- Reliable