What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

Company Details


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Awards & Recognition

monday.com won the following awards in the Lead Management category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

86 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

3% Negative
2% Neutral
95% Positive

Pros

  • Transparent
  • Reliable
  • Performance Enhancing
  • Effective Service

Feature Ratings

Average 87

Lead and Contact Categorization

89

Analytics and Reporting

88

Interaction Planning

87

Prospect Tracking

87

Lead Generation

85

Lead Distribution

85

Omni-Channel Communication Tracking

83

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Quality of Features

87

Breadth of Features

86

Ease of Data Integration

84

Usability and Intuitiveness

84

Product Strategy and Rate of Improvement

83

Business Value Created

83

Availability and Quality of Training

83

Ease of Customization

81

Ease of IT Administration

80

Vendor Support

78

monday.com Reviews

Danielle N.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Monday.com Simple, Effective

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

the price, I think it is less than other programs.

What is your favorite aspect of this product?

We've been able to keep track of all of our projects and responsibilities thanks to Monday.com. The management are able to monitor how the project is progressing from a high-level perspective, while the team is able to see the daily specifics of each work. In addition to being eye-catching, the design is also very clean and uncluttered.

What do you dislike most about this product?

In my opinion, there are few drawbacks to the application. As far as mistakenly "upgrading" your account, I'd think it's possible. Make sure you know exactly what you're agreeing to before you click "accept". As far as I can tell, the program performs and performs just as stated.

What recommendations would you give to someone considering this product?

Using the information on this page, your business can achieve new heights of productivity. With trial days, you'll know exactly what you're getting in terms of administration and communication.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Unique Features

Andrea F.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Monday the perfect CRM for every company

Likeliness to Recommend

8 /10

What differentiates monday.com from other similar products?

It is really very useful all the functions that Monday has and that allows the organization of projects and various tasks that we have to do, is done effectively, quickly and smoothly. The best CRM that we have been able to have within the company.

What is your favorite aspect of this product?

The customization of the different workflows, makes the tasks much easier to execute and visualize, preventing any delay in the activities. Document management is very useful, as all documents are stored in the same place, saving time searching for them in different sections. The Gantt chart, task management and automatic workflow make this CRM the ideal software for project planning in any company.

What do you dislike most about this product?

The learning curve can be quite high, depending on the number of projects and members, since so many functions and customizing workflows can be complicated. The mobile application does not have all the features of the web version, and its interface is not as user-friendly. Its reports should be more customizable and modifiable.

What recommendations would you give to someone considering this product?

One of the most complete task planning and execution software I have used. The activities are executed in order of priority, according to the benefit of the project and the company, so it certainly achieves a better flow of the work environment. Since it was installed in the company, all projects flow much better.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Inspires Innovation
  • Saves Time

Brenda C.

  • Role: Consultant
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Quick adaptability of Monday.com

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

Monday.com has shown an excellent adaptability in the market, it stands out for being the best platform without automated code in the market and its initial configuration is very easy and practical at the time of use, which allows changes to be executed in real time of each report online. Business transactions can be easily tracked thanks to Monday and the payroll of each worker can be handled in an organized manner.

What is your favorite aspect of this product?

Excel files can be manipulated through the resources that Monday offers us thanks to its power to integrate with many third party software. Categorizes each user giving the necessary permission to adapt to what we want at the time limiting to a couple of general columns for each one to be able to carry the precise order. The tracking of activity by employee is impeccable, we can follow to the letter every step made by each employee in each report.

What do you dislike most about this product?

There is no adaptation to a free Marketplace using Monday, sometimes it does not have the solution when marking a sale or a note, you can get confused by the marking options that Monday gives us. Sometimes a worker closes a few minutes earlier and Monday rounds it up, which makes the worker register more hours of work than he really worked.

What recommendations would you give to someone considering this product?

We have been able to develop many projects thanks to Monday's codeless capability, you don't have to keep a single general record, you can keep one individually making the work more efficient. We were able to operate and manage several projects at the same time without getting involved in any other aspect of the project.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Unique Features

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