What is monday.com?
A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
93 Plan to Renew
1
Since last award
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love monday.com?
Pros
- Trustworthy
- Efficient Service
- Respectful
- Saves Time
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Social Collaboration
Workflow Management
Product Management
ALM Integration
Feature Management
Release Planning
Backlog Management
User Needs Management
Idea Management
Strategic Vision
Visual Roadmap
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Business Value Created
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Also Featured in...
Task Management
Score 8.9
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Project Management - Enterprise
Score 8.9
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Lead Management
Score 8.7
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Customer Relationship Management - Midmarket
Score 8.6
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Customer Relationship Management - Small Business
Score 8.4
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Objectives and Key Results
Score 8.2
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Real Estate Property Management
Score 8.0
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monday.com Reviews
Romney S.
- Role: Operations
- Industry: Engineering
- Involvement: End User of Application
Submitted May 2021
A great project planning tool
Likeliness to Recommend
What differentiates monday.com from other similar products?
Webinars whereby monday.com hosts webinars every day of the traditional workweek. These events begin at different times; some in the evening, some in the morning, to accommodate international audiences. The very effective and knowledgeable customer support. The sign-up process for monday.com is more involved than others I have experienced. In addition to the username, email, password, you also enter your industry, team size, intended use cases, and several other indicators.
What is your favorite aspect of this product?
User-friendly interface that anyone new to the software can get used to. It also empowers you to easily configure and customize all options to create a brand-specific platform, it tracks all the changes you implement including fully dismissed actions, re-positioned agents, and modified statuses and dates. In case something goes wrong and unnoticed, Monday.com will tell you who caused it. It also has a many-to-many communication tool. Eliminate noise: get updates based on relevance
What do you dislike most about this product?
Difficult to track time and expenses, it can be challenging to track time against each task and the cost for all the related tasks for a particular client. Also, it does not have a Gantt chart nor does it plans to have one.
What recommendations would you give to someone considering this product?
A software worth a try since it has a lot to offer and it competes well with the rest of the software in its category in terms of features.
Pros
- Acts with Integrity
- Helps Innovate
- Continually Improving Product
- Reliable
- Role: Consultant
- Industry: Electronics
- Involvement: End User of Application
Submitted May 2021
Great for general simple cases and easy to use.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Inspires Innovation
- Appreciates Incumbent Status
- Role: Sales Marketing
- Industry: Transportation
- Involvement: End User of Application
Submitted May 2021
Extremely intuitive and a great price point
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing