What is SurveyMonkey Enterprise?
SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
1
Since last award
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SurveyMonkey Enterprise?
Pros
- Reliable
- Fair
- Performance Enhancing
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Questionnaire Design/Survey Builder
Templates & Question Library
Customizable Branding
Multi-Media Support
Mobile Support
Role and User Management
Data Analysis and Visualization
Multi-Channel Distribution
Branching and Logic
Collaboration
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Vendor Support
Business Value Created
Ease of Customization
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
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SurveyMonkey Enterprise Reviews
- Role: Sales Marketing
- Industry: Communications
- Involvement: IT Development, Integration, and Administration
Submitted May 2023
Easy to use and analyze data/results
Likeliness to Recommend
Pros
- Reliable
- Enables Productivity
- Helps Innovate
- Performance Enhancing
Kevin O.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Apr 2023
Easy to use and fun to take surveys on, 10/10
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
I feel like survey monkeys is a lot easier to use, less hassle no doubt
What is your favorite aspect of this product?
The simple questions in surveymonkey along with the user inferface
What do you dislike most about this product?
Nothing too much really, I feel like it 's a really good product in terms of surveys
What recommendations would you give to someone considering this product?
Buy it or take surveys on it, it's definitely worth it
Pros
- Caring
- Saves Time
- Includes Product Enhancements
- Continually Improving Product
Cons
- Vendor Friendly Policies
Samantha S.
- Role: Operations
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Apr 2023
This is the cleanest and most efficient product!
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
SurveyMonkey is the cleanest and most efficient survey platform I have ever used and love it.
What is your favorite aspect of this product?
I love that it is so clean and easy to use. It doesn't take a ton of time which is important because we are super busy!
What do you dislike most about this product?
Nothing I dislike!!
What recommendations would you give to someone considering this product?
Don't look elsewhere. SurveyMonkey has literally anything and everything you need in a survey platform.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Efficient Service