SurveyMonkey Enterprise
What is SurveyMonkey Enterprise?
SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
99 Plan to Renew
88 Satisfaction of Cost Relative to Value
Down
1
Since last award
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SurveyMonkey Enterprise?
Pros
- Fair
- Efficient Service
- Saves Time
- Reliable
Feature Ratings
Questionnaire Design/Survey Builder
Customizable Branding
Templates & Question Library
Multi-Channel Distribution
Mobile Support
Multi-Media Support
Branching and Logic
Data Analysis and Visualization
Role and User Management
Collaboration
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Usability and Intuitiveness
Ease of Data Integration
Ease of Customization
Vendor Support
Business Value Created
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
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SurveyMonkey Enterprise Reviews

Kristi J.
- Role: Finance
- Industry: Retail
- Involvement: End User of Application
Submitted Mar 2023
Super productive and adaptable
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
Other platforms are great for creating surveys, but this one transports us to a fantastical realm where we are supplied with cutting-edge surveillance features so we can tailor the respondent experience and cutting-edge analytics to analyze their feedback in real-time. SurveyMonkey tool is extremely easy to use and backed with a wonderful user experience.
What is your favorite aspect of this product?
With the help of SurveyMonkey, we may create, send, and analyze surveys in a manner that is far too speedy and creative for simple field-picking operations. We can use the application on mobile to send surveys and view survey results in thanks to its amazing mobile functionality. SurveyMonkey helps us reduce data skew and complete work quickly by leveraging topic, pages, chunk, and order variety.
What do you dislike most about this product?
At first, we simply thought that we had made a poor choice because it always provided the exact opposite of what we needed and we weren't aware of how to accomplish it more effectively. It took some time before we came to the conclusion that perhaps the dilemma is connected to the goals we have, the statistics we actively sought, and the concerns we attempt to resolve for people. Their staff then assisted me in achieving the desired level of simplicity and post-employment. And just now, it is shining on our company.
What recommendations would you give to someone considering this product?
The best option is SurveyMonkey, I've even been used to collecting precise and valuable customer feedback. The win-win is that it also offers the smartest analytics, allowing us to directly extract the value from survey responses without testing and analyzing them on other platforms, which ultimately boosts productivity and enhances decision-making.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Unique Features

Mark R.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2023
Excellent well known product
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
Good templates Easy to use
What is your favorite aspect of this product?
Good templates
What do you dislike most about this product?
Nothing really, I cannot fault it
What recommendations would you give to someone considering this product?
Try it, it will help your business
Pros
- Effective Service
- Caring
- Respectful
- Helps Innovate

Amanda P.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2022
Vigorous and effective tool
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
We moved to MonkeySurvey after working on nearly more than five tools and sooner or later discovered some ground-breaking elements in MonkeySurvey so we held on to it permanently. MonkeySurvey has a great and convenient steer user interface. It affords a big variety of prepared-to-use layouts or if someone chooses to sketch the entire survey it is really straightforward.
What is your favorite aspect of this product?
I honestly completely admire its mobile application that enables research work to go on even on my cellular device. Using this astounding product I can send surveys and take a look at outcomes without any problem on my mobile. Aside from this, MonkeySurvey is simply easy and provides an appalling seem to make it viable to work on it as an enjoyable strategy.
What do you dislike most about this product?
This is a very rigid and adaptable product, the hard thing I can denounce is its fee. It is no longer always the lawsuit that the pricing models of this tool are excellent for the desires and size of an enterprise. The pricing hierarchy of this software may be extremely costly for startups.
What recommendations would you give to someone considering this product?
After retaining a lengthy trip with survey tools I can presently announce that MonkeySurvey has a distinct approach and the capability to discover a lot of invisible opportunities. This software program is so easy and impressive. It has extra personalization and templates than its private ls. Its interface is no longer a complex opportunities position to acquire quick remarks on your conclusions.
Pros
- Continually Improving Product
- Reliable
- Unique Features
- Efficient Service