SurveyMonkey Enterprise
8.8 /10

What is SurveyMonkey Enterprise?

SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. Build surveys fast, respond and adapt to trends, and make big decisions confidently. Leverage the power of AI to cut through the noise and uncover meaningful insights quickly.

Company Details


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Awards & Recognition

SurveyMonkey Enterprise won the following awards in the Survey Software category

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SurveyMonkey Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SurveyMonkey Enterprise.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SurveyMonkey Enterprise?

2% Negative
9% Neutral
89% Positive

Pros

  • Reliable
  • Efficient Service
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Questionnaire Design/Survey Builder

87

Templates & Question Library

87

Customizable Branding

86

Multi-Media Support

85

Mobile Support

85

Role and User Management

85

Multi-Channel Distribution

84

Data Analysis and Visualization

84

Branching and Logic

84

Collaboration

82

3rd-Party Integrations

82

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Usability and Intuitiveness

86

Quality of Features

85

Vendor Support

84

Ease of Data Integration

84

Business Value Created

83

Breadth of Features

83

Ease of IT Administration

82

Availability and Quality of Training

82

Ease of Customization

82

Product Strategy and Rate of Improvement

79

SurveyMonkey Enterprise Reviews

Conor S.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Easy to use and works well, especially for surveys

Likeliness to Recommend

9 /10

What differentiates SurveyMonkey Enterprise from other similar products?

I don't have a lot of experience with other products, but it's easy to use.

What is your favorite aspect of this product?

Survey builder, we've used it many times.

What do you dislike most about this product?

Nothing in particular

What recommendations would you give to someone considering this product?

It is a very solid option.

Pros

  • Trustworthy
  • Transparent
  • Friendly Negotiation
  • Helps Innovate

Cons

  • Leverages Incumbent Status

Jill G.

  • Role: Industry Specific Role
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Great company and awesome features

Likeliness to Recommend

10 /10

What differentiates SurveyMonkey Enterprise from other similar products?

easy to use interface

What is your favorite aspect of this product?

the ease of use

What do you dislike most about this product?

sometimes it takes too long

What recommendations would you give to someone considering this product?

Easy to use and great

Pros

  • Reliable
  • Trustworthy
  • Caring
  • Saves Time

Sheeba T.

  • Role: C-Level
  • Industry: Construction
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

Super Survey Tool

Likeliness to Recommend

9 /10

What differentiates SurveyMonkey Enterprise from other similar products?

We consider feedback vital for any business. Survey Monkey helps us in framing questionnaires and surveys and distributing them conveniently. The data and insights collected are instrumental in making changes and improving the quality of services. The customization of the survey feature is noteworthy.

What is your favorite aspect of this product?

I like the templates and flexibility to design the survey. The option of adding the right options for questions is useful. It helps in getting an appropriate response.

What do you dislike most about this product?

None. We like Survey Monkey and conduct frequent surveys.

What recommendations would you give to someone considering this product?

A business must consider taking regular feedback and reviews from customers. This helps in understanding where we stand and how happy are the customers with our product. Survey Monkey helps us in getting this done effortlessly. Take surveys, get insights, and make changes.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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