What is SurveyMonkey Enterprise?
SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. Build surveys fast, respond and adapt to trends, and make big decisions confidently. Leverage the power of AI to cut through the noise and uncover meaningful insights quickly.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
1
Since last award
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SurveyMonkey Enterprise?
Pros
- Reliable
- Efficient Service
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Questionnaire Design/Survey Builder
Templates & Question Library
Customizable Branding
Multi-Media Support
Mobile Support
Role and User Management
Multi-Channel Distribution
Data Analysis and Visualization
Branching and Logic
Collaboration
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Vendor Support
Ease of Data Integration
Business Value Created
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Ease of Customization
Product Strategy and Rate of Improvement
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SurveyMonkey Enterprise Reviews
Angie S.
- Role: Human Resources
- Industry: Manufacturing
- Involvement: End User of Application
Submitted May 2024
Fantastic Product!
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
SurveyMonkey is easy to use that differentiates between other products on the market because of the functionality.
What is your favorite aspect of this product?
the templates are pretty good!
What do you dislike most about this product?
sometimes its hard to understand in the beginning when you start using it.
What recommendations would you give to someone considering this product?
if you are looking for a survey software, this one is great!
Pros
- Reliable
- Efficient Service
- Respectful
- Helps Innovate
Please tell us why you think this review should be flagged.
Shubham M.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted May 2024
Survery Monkey Review
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
It's one of the easiest survery tools to work with. Any type of survey can be designed and circulated and it provides great insights to analyze the results
What is your favorite aspect of this product?
insights it provides are the best
What do you dislike most about this product?
nothing to dislike, it's a great tool to work with professionally..
What recommendations would you give to someone considering this product?
You can use it for customer feedback also
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Bryn R.
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: End User of Application
Submitted May 2024
Intuitive, easy to learn and always dependable.
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
It's intuitive and incredibly easy to learn. We have users from nearly every department in the company, and everyone seems to figure it out with little or no extra training.
What is your favorite aspect of this product?
It's easy and quick to customize surveys so they fit your brand and look reputable.
What do you dislike most about this product?
We're frequently running up against our user limit. Would be great to have more options/flexibility there.
What recommendations would you give to someone considering this product?
I highly recommend it! It's a great product that allows you to quickly and easily create professional-looking surveys for any project.
Pros
- Reliable
- Performance Enhancing
- Saves Time
- Respectful
Please tell us why you think this review should be flagged.
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