SurveyMonkey Enterprise
8.8 /10

What is SurveyMonkey Enterprise?

SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. Build surveys fast, respond and adapt to trends, and make big decisions confidently. Leverage the power of AI to cut through the noise and uncover meaningful insights quickly.

Company Details


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Awards & Recognition

SurveyMonkey Enterprise won the following awards in the Survey Software category

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SurveyMonkey Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SurveyMonkey Enterprise.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SurveyMonkey Enterprise?

2% Negative
9% Neutral
89% Positive

Pros

  • Reliable
  • Efficient Service
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Questionnaire Design/Survey Builder

87

Templates & Question Library

87

Customizable Branding

86

Multi-Media Support

85

Mobile Support

85

Role and User Management

85

Multi-Channel Distribution

84

Data Analysis and Visualization

84

Branching and Logic

84

Collaboration

82

3rd-Party Integrations

82

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Usability and Intuitiveness

86

Quality of Features

85

Vendor Support

84

Ease of Data Integration

84

Business Value Created

83

Breadth of Features

83

Ease of IT Administration

82

Availability and Quality of Training

82

Ease of Customization

82

Product Strategy and Rate of Improvement

79

SurveyMonkey Enterprise Reviews

Angie S.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Fantastic Product!

Likeliness to Recommend

9 /10

What differentiates SurveyMonkey Enterprise from other similar products?

SurveyMonkey is easy to use that differentiates between other products on the market because of the functionality.

What is your favorite aspect of this product?

the templates are pretty good!

What do you dislike most about this product?

sometimes its hard to understand in the beginning when you start using it.

What recommendations would you give to someone considering this product?

if you are looking for a survey software, this one is great!

Pros

  • Reliable
  • Efficient Service
  • Respectful
  • Helps Innovate

Shubham M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Survery Monkey Review

Likeliness to Recommend

10 /10

What differentiates SurveyMonkey Enterprise from other similar products?

It's one of the easiest survery tools to work with. Any type of survey can be designed and circulated and it provides great insights to analyze the results

What is your favorite aspect of this product?

insights it provides are the best

What do you dislike most about this product?

nothing to dislike, it's a great tool to work with professionally..

What recommendations would you give to someone considering this product?

You can use it for customer feedback also

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Bryn R.

  • Role: Sales Marketing
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Intuitive, easy to learn and always dependable.

Likeliness to Recommend

10 /10

What differentiates SurveyMonkey Enterprise from other similar products?

It's intuitive and incredibly easy to learn. We have users from nearly every department in the company, and everyone seems to figure it out with little or no extra training.

What is your favorite aspect of this product?

It's easy and quick to customize surveys so they fit your brand and look reputable.

What do you dislike most about this product?

We're frequently running up against our user limit. Would be great to have more options/flexibility there.

What recommendations would you give to someone considering this product?

I highly recommend it! It's a great product that allows you to quickly and easily create professional-looking surveys for any project.

Pros

  • Reliable
  • Performance Enhancing
  • Saves Time
  • Respectful

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