What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Teams.
88 Likeliness to Recommend
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Enables Productivity
- Respectful
- Trustworthy
- Reliable
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Audio Controls
File Transfer
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of IT Administration
Breadth of Features
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.6
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.6
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Rebecca W.
- Role: Sales Marketing
- Industry: Biotechnology
- Involvement: End User of Application
Submitted Apr 2024
Easy to use, make office communications a breeze
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The usability and interface of their program.
What is your favorite aspect of this product?
The ability to screen share when I am on a call with someone.
What do you dislike most about this product?
That when I get an IM it program doesn't immediately open and supersede anything I am doing. It gives a small popup box in the corner, but if I am not looking at that screen I miss it.
What recommendations would you give to someone considering this product?
Give it a try and see if it works for your office!
Pros
- Caring
- Helps Innovate
- Efficient Service
- Effective Service
Cons
- Wastes Time
- Security Frustrates
Sandy C.
- Role: Information Technology
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Apr 2024
A Powerful Collaboration Tool
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams stands out with its seamless integration with other Microsoft Office applications, extensive collaboration features like video conferencing and document sharing, and robust security measures.
What is your favorite aspect of this product?
My favorite aspect of Microsoft Teams is its intuitive interface and seamless integration with other Microsoft Office tools, making collaboration effortless and efficient.
What do you dislike most about this product?
The complexity of managing notifications, leading to difficulty in prioritising important messages.
What recommendations would you give to someone considering this product?
Worth trying and exploring to suit your customized workflow.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Mary Rose M.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Apr 2024
Easy to navigate
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams provides a comprehensive communication platform that combines chat, video conferencing, file sharing, and collaboration tools in one application.
What is your favorite aspect of this product?
My favorite aspect of this product is that it is very well connected to other Microsoft applications such as Onedrive. You can easily access your saved files using Microsoft Teams.
What do you dislike most about this product?
The notification of this product sometimes can be overwhelming to its users. Constant alerts can be challenging so users must arrange the notifications to their liking.
What recommendations would you give to someone considering this product?
Customize the Microsoft Teams to fit your team's workflow and integrate it with other tools and services you use regularly.
Pros
- Continually Improving Product
- Reliable
- Efficient Service
- Caring
