What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Enables Productivity
- Respectful
- Trustworthy
- Reliable
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Audio Controls
File Transfer
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of IT Administration
Breadth of Features
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.8
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Business Instant Messaging - Enterprise
Score 8.6
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.6
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Alejandra V.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: End User of Application
Submitted Apr 2024
It can boost productivity if used correctly.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It has multiple features, however, that can be confusing, too.
What is your favorite aspect of this product?
The ease to coordinate video meetings.
What do you dislike most about this product?
The video conference aspect.
What recommendations would you give to someone considering this product?
Use it but make sure your team is on board also.
Pros
- Trustworthy
- Altruistic
- Enables Productivity
- Effective Service
Cons
- Inhibits Innovation
- Slower Product Innovation
- Less Efficient Service
Abhishek P.
- Role: Operations
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Apr 2024
It is very User Friendly and easy to use
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It is very easy to use and very much alligned.
What is your favorite aspect of this product?
Video conferecing and sharing a file in shared folder
What do you dislike most about this product?
There is nothing to dislike about this.
What recommendations would you give to someone considering this product?
please implement new features
Pros
- Performance Enhancing
- Unique Features
- Security Protects
- Helps Innovate
Cons
- Less Effective Service
- Wastes Time
Joy D.
- Role: Information Technology
- Industry: Media
- Involvement: End User of Application
Submitted Apr 2024
Fantastic business messaging solution
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft teams has also the features you could ask for in a business communications tool. Its file sharing and screensharing capabilities are excellent and some of its integrations are unique to teams. Teams channels and groups helps in creating spaces for different teams as well as keeping everyone up to date on any news inside the org. Its online meeting capabilities are top of the class.
What is your favorite aspect of this product?
Online meetings and messaging features.
What do you dislike most about this product?
No save message features in the new MS teams.
What recommendations would you give to someone considering this product?
Absolutely go for this product. It has the most features compared to its competitors.
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Efficient Service