What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Teams.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Reliable
- Enables Productivity
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Calendars
File Sharing Collaboration
Mobile App
Enterprise Search
Employee Engagement
Task Management
Employee Directory
Content Management
Workflow & Approvals
Networked Enterprise
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Alex B.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Oct 2024
Great, Unique, and robust platform.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams differentiates itself from similar products by deeply integrating with other Microsoft 365 services, offering seamless collaboration with Office apps like Word, Excel, and Outlook, as well as robust security and compliance features, making it ideal for organizations already using Microsoft's ecosystem.
What is your favorite aspect of this product?
My favorite aspect of this product is the standout aspect of Microsoft Teams is its integration with the Microsoft 365 ecosystem, which allows for seamless collaboration across various tools like Word, Excel, and SharePoint, streamlining workflows for users.
What do you dislike most about this product?
One thing I find frustrating about Microsoft Teams is the occasional performance issues, such as slow load times or lag during calls, especially when dealing with large teams or complex projects. These issues can disrupt the workflow and make it harder to stay productive.
What recommendations would you give to someone considering this product?
If you're considering Microsoft Teams, I'd recommend taking advantage of its integration with other Microsoft 365 apps, as it can significantly streamline your workflow if you're already using tools like Word, Excel, or Outlook. However, be prepared for a learning curve, especially if you're new to the Microsoft ecosystem, and ensure your organization has sufficient internet bandwidth to avoid performance issues during calls or meetings.
Pros
- Performance Enhancing
- Trustworthy
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
Vinayak B.
- Role: Information Technology
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Oct 2024
Reliable with modern features.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Deep Integration with Microsoft 365: Seamlessly connects with Office apps like Word, Excel, and Outlook. Robust Collaboration Tools: Combines chat, video, file sharing, and task management in one place. Strong Security and Compliance: High-level security features suitable for enterprises. Customizable Channels and Tabs: Allows users to organize workspaces and add helpful apps. Streamlined Meeting Experience: Offers built-in tools for scheduling, recording, and live captions.
What is your favorite aspect of this product?
The seamless integration with Microsoft 365 tools makes collaboration incredibly efficient.
What do you dislike most about this product?
The notifications can be overwhelming and lack customization options for specific needs.
What recommendations would you give to someone considering this product?
Ensure your team is already using or planning to use Microsoft 365 for the best experience and take time to customize notifications and organize channels for efficient collaboration.
Pros
- Performance Enhancing
- Enables Productivity
- Efficient Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
Mark B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2024
Mission critical service for business operations
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Comes bundled with Microsoft 365. We heavily rely on Microsoft's services for us and our customers.
What is your favorite aspect of this product?
Quick, easy & gets work done fast. It just works
What do you dislike most about this product?
UI is less intuitive than Slack. Might just be me but the Slack design for channels & direct messages is better
What recommendations would you give to someone considering this product?
If you have Microsoft 365, stop using Skype, Cisco, Zoom or anything really. Teams just works. It's all you need.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Inspires Innovation
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.
