What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

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Awards & Recognition

Microsoft Teams won the following awards in the Digital Workplace category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
5% Neutral
92% Positive

Pros

  • Fair
  • Reliable
  • Enables Productivity
  • Respectful

Feature Ratings

Average 80

Collaboration

86

Calendars

85

File Sharing Collaboration

84

Mobile App

84

Employee Engagement

82

Task Management

81

Content Management

81

Employee Directory

81

Workflow & Approvals

81

Networked Enterprise

81

Virtual Offices

81

Vendor Capability Ratings

Average 81

Business Value Created

84

Ease of Implementation

84

Breadth of Features

83

Quality of Features

83

Usability and Intuitiveness

82

Ease of IT Administration

82

Ease of Data Integration

81

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

79

Ease of Customization

78

Vendor Support

78

Microsoft Teams Reviews

Saksham K.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2024

Marvelous Product 🌟

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

Microsoft Teams stands out with its deep integration into the Microsoft 365 ecosystem, offering seamless collaboration with apps like Word, Excel, and Outlook. It also provides robust security features, enterprise-grade compliance, and highly customizable workflows for diverse organizational needs.

What is your favorite aspect of this product?

My favorite aspect of Microsoft Teams is its seamless integration with Microsoft 365 apps, making collaboration and productivity effortless.

What do you dislike most about this product?

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What recommendations would you give to someone considering this product?

I recommend ensuring your team is familiar with Microsoft 365 apps to fully leverage Teams' integration. Start with the basic features, gradually exploring advanced tools like automation and third-party app integrations for improved workflows.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Maxwell M.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Cornerstone of Workplace Collaboration.

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

Microsoft Teams has become a cornerstone of workplace collaboration, particularly as remote work has surged in popularity. One of its. Versatile standout feature is is rubus communication that enables teams to combine chat, video conferencing, and file sharing into a single platform. The ability to switch between these modes effortlessly makes communication fluid and efficient. Overall, this features makes Teams a powerful tool ally in fostering teamwork.

What is your favorite aspect of this product?

One of Team's standout features is it's deep integration with Microsoft 355 applications. This enables users to easily collaborate on documents in real-time using Word, Excel, and SharePoint, enhancing productivity and streamlining workflows. Robust collaboration tools, like thread conversations, mentions, and file versioning which boost organized discussion and easy access to shared documents.

What do you dislike most about this product?

Limited third-party integrations compared to other tools that has wider and broader range of third-party apps integrations.

What recommendations would you give to someone considering this product?

Microsoft Teams is an excellent choice for organizations seeking a comprehensive collaboration tool.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Satyanshu S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Fantastic product!

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

Cross-Platform Compatibility, Linked In-Meeting Collaboration Tools, Scale and Flexibility, Threaded Conversations and Channels, Third-Party App Integrations, Customizable with Power Platform, Security and Compliance, Video Conferencing and Meetings, All-in-One Platform, Collaboration in Real-Time, Deep Integration with Microsoft 365. Overall, Teams’ close integration with Microsoft 365, along with its robust feature set that spans messaging, video calls, and file collaboration, makes it a leading choice for businesses looking for an all-in-one communication and collaboration tool.

What is your favorite aspect of this product?

My favorite aspect of Microsoft Teams is its deep integration with Microsoft 365. This integration allows for seamless collaboration on documents, scheduling meetings, and managing tasks without switching between different apps. Being able to co-edit Word documents, analyze Excel sheets, or present PowerPoint slides directly within Teams meetings or channels is incredibly efficient. This unified ecosystem streamlines workflows and boosts productivity, making it easy for teams to collaborate in real time while leveraging the full power of Microsoft’s suite of tools.

What do you dislike most about this product?

I dislike most about Microsoft Teams is its overwhelming notification system. Notifications can quickly pile up, especially in larger teams or organizations where multiple channels, chats, and tasks are active. This makes it difficult to prioritize what's important without feeling distracted. Additionally, managing and filtering notifications within the app could be more intuitive. A more advanced, customizable notification system that allows users to better organize and mute irrelevant alerts would greatly improve the overall user experience.

What recommendations would you give to someone considering this product?

Leverage Microsoft 365 Integration, Organize Channels Effectively, Manage Notifications

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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