What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
98 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Trustworthy
- Saves Time
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Web & Desktop Conferencing
Communications
Mobility
Presence IM
Secure Access
Call Management
Centralized Management Portal
Continuous UCC
Audio Transcription
Speech Access and Personal Assistant
Session Border Controller
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Web and Video Conferencing - Enterprise
Score 8.7
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Business Instant Messaging - Enterprise
Score 8.7
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Digital Workplace
Score 8.6
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Aman V.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2020
Excellent All in One Collaboration Service
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Team has a Modern simplified User Interface, but underneath its simple to use interface hides a plethora of features & integrations which make it a simple yet powerful tool suitable for efficient collaboration within any team.
What is your favorite aspect of this product?
Excellent integration with Office 365 applications and the third party app integrations.
What do you dislike most about this product?
It needs better file sharing capabilities.
What recommendations would you give to someone considering this product?
If you are looking for a new messaging app for you team definitely consider Microsoft Teams. It is a huge upgrade from Skype for Business and other similar apps, and saves a lot of time by providing a comprehensive collaboration & communication solution.
Pros
- Performance Enhancing
- Enables Productivity
- Effective Service
- Saves Time
Maria W.
- Role: Public Sector
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted Jun 2020
Excellent well known product
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It is very user friendly compared to other products
What is your favorite aspect of this product?
The number of features they offer
What do you dislike most about this product?
There is nothing I do not like about this product. Microsoft has been around for years and I am very comfortable with the brand.
What recommendations would you give to someone considering this product?
I would highly recommend this product to anyone that is looking for easy to use technology,
Pros
- Reliable
- Trustworthy
- Respectful
- Client Friendly Policies
Leaky H.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2020
Great team mesaging app
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It is highly customizable, supporting a wide range of apps and services for integration, and hitting all the major features notes one expects to see in a business chat app.
What is your favorite aspect of this product?
It expels the problem of adding a cc to an email . Rather, Teams can just post messages in the right channel, @-notice anybody basic to the discussion or social occasion, while other pertinent personnel can see and decide to react to the message on the off chance that they see fit. The outcome is unquestionably increasingly straightforward correspondences
What do you dislike most about this product?
It is only convenient to use the software in a Microsoft environment.
What recommendations would you give to someone considering this product?
Microsoft Teamsis well suited to organizations that like to keep ideas organized, but also compartmentalized.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
