KACE Systems Management Appliance Logo
KACE Systems Management Appliance Logo
Quest Software

KACE Systems Management Appliance

5.9 /10
Category
KACE Systems Management Appliance
5.9 /10

What is KACE Systems Management Appliance?

Comprehensive IT systems management for any network-connected device. The KACE® Systems Management Appliance by Quest® helps you fulfill all your endpoint management needs. This comprehensive solution provides automated endpoint-related administrative tasks, inventory of all hardware and software, patch management software for mission-critical applications and operating systems, reduced risk of a breach and guaranteed software license compliance.

Company Details


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KACE Systems Management Appliance Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on KACE Systems Management Appliance.

66 Likeliness to Recommend

2
Since last award

59 Plan to Renew

3
Since last award

57 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+54 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love KACE Systems Management Appliance?

20% Negative
22% Neutral
58% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Trustworthy
  • Transparent

Cons

  • Commodity Features
  • Less Inspiring
  • Charges for Enhancements

Feature Ratings

Average 61

Software Usage Metering

70

Software Recognition Library

69

Decentralized Management

65

End to End Lifecycle Management

63

Integrated Discovery

62

Advanced License Management

61

Cloud License Management

58

Analytics and Reporting

58

Data Import Export and Aggregation

57

Financial Analysis

42

Vendor Capability Ratings

Average 63

Ease of Implementation

70

Vendor Support

67

Business Value Created

66

Breadth of Features

65

Usability and Intuitiveness

63

Ease of IT Administration

63

Ease of Customization

61

Ease of Data Integration

61

Availability and Quality of Training

60

Product Strategy and Rate of Improvement

60

Quality of Features

58

KACE Systems Management Appliance Reviews

Filipe Gabriel A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2023

Easy to use, but a bit pricey.

Likeliness to Recommend

8 /10

What differentiates KACE Systems Management Appliance from other similar products?

Facility in use

What is your favorite aspect of this product?

Automation

What do you dislike most about this product?

Price and UX

What recommendations would you give to someone considering this product?

Do a proof of concept

Pros

  • Helps Innovate
  • Acts with Integrity
  • Continually Improving Product
  • Reliable

Patricia G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2023

Simple to deploy once configured

Likeliness to Recommend

9 /10

What differentiates KACE Systems Management Appliance from other similar products?

Ease of deployment and central management

What is your favorite aspect of this product?

Reporting system and integration.

What do you dislike most about this product?

Initial configuration for older systems can be tedious.

What recommendations would you give to someone considering this product?

Product works flawless as it is dupposed to work.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Robert T.

  • Role: Information Technology
  • Industry: Construction
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2023

It does everything... Just poorly.

Likeliness to Recommend

3 /10

What differentiates KACE Systems Management Appliance from other similar products?

There is nothing that kace innovates to put it ahead of a similar product.

What is your favorite aspect of this product?

It's very cheap compared to other products. You get what you pay for.

What do you dislike most about this product?

Managing this from the System Administrative perspective is frustrating. Nothing is where you expect it to be and the terminology and methodology for almost everything is unintuitive.

What recommendations would you give to someone considering this product?

Do not use this product. It's price may incentivize you but the amount of time that will be committed to implementation, administration, and use will quickly override and potential savings.

Pros

  • Transparent
  • Trustworthy
  • Respectful
  • Fair

Cons

  • Slower Product Innovation
  • Inhibits Innovation
  • Commodity Features

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