KACE Systems Management Appliance Logo
KACE Systems Management Appliance Logo
Quest Software

KACE Systems Management Appliance

5.9 /10
Category
KACE Systems Management Appliance
5.9 /10

What is KACE Systems Management Appliance?

Comprehensive IT systems management for any network-connected device. The KACE® Systems Management Appliance by Quest® helps you fulfill all your endpoint management needs. This comprehensive solution provides automated endpoint-related administrative tasks, inventory of all hardware and software, patch management software for mission-critical applications and operating systems, reduced risk of a breach and guaranteed software license compliance.

Company Details


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KACE Systems Management Appliance Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on KACE Systems Management Appliance.

66 Likeliness to Recommend

2
Since last award

59 Plan to Renew

3
Since last award

57 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+54 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love KACE Systems Management Appliance?

20% Negative
22% Neutral
58% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Trustworthy
  • Transparent

Cons

  • Commodity Features
  • Less Inspiring
  • Charges for Enhancements

Feature Ratings

Average 61

Software Usage Metering

70

Software Recognition Library

69

Decentralized Management

65

End to End Lifecycle Management

63

Integrated Discovery

62

Advanced License Management

61

Cloud License Management

58

Analytics and Reporting

58

Data Import Export and Aggregation

57

Financial Analysis

42

Vendor Capability Ratings

Average 63

Ease of Implementation

70

Vendor Support

67

Business Value Created

66

Breadth of Features

65

Usability and Intuitiveness

63

Ease of IT Administration

63

Ease of Customization

61

Ease of Data Integration

61

Availability and Quality of Training

60

Product Strategy and Rate of Improvement

60

Quality of Features

58

KACE Systems Management Appliance Reviews

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Nov 2021

KACE - Basic helpdesk ticket system; priced right

Likeliness to Recommend

6 /10

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring

Cons

  • Slower Product Innovation
  • Commodity Features
  • Under Delivered

abhishek m.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2021

Superb Product

Likeliness to Recommend

10 /10

What differentiates KACE Systems Management Appliance from other similar products?

Patching methods are too simple

What is your favorite aspect of this product?

There isn't any need to monitor continuously to check the patching status. It completes in given displayed time.

What do you dislike most about this product?

Nothing so far

What recommendations would you give to someone considering this product?

Best Patch tool to go for.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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