What is KACE Systems Management Appliance?
Comprehensive IT systems management for any network-connected device. The KACE® Systems Management Appliance by Quest® helps you fulfill all your endpoint management needs. This comprehensive solution provides automated endpoint-related administrative tasks, inventory of all hardware and software, patch management software for mission-critical applications and operating systems, reduced risk of a breach and guaranteed software license compliance.
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Real user data aggregated to summarize the product performance and customer experience.
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66 Likeliness to Recommend
2
Since last award
59 Plan to Renew
3
Since last award
57 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+54 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love KACE Systems Management Appliance?
Pros
- Respectful
- Acts with Integrity
- Trustworthy
- Transparent
Cons
- Commodity Features
- Less Inspiring
- Charges for Enhancements
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Software Usage Metering
Software Recognition Library
Decentralized Management
End to End Lifecycle Management
Integrated Discovery
Advanced License Management
Cloud License Management
Analytics and Reporting
Data Import Export and Aggregation
Financial Analysis
Vendor Capability Ratings
Ease of Implementation
Vendor Support
Business Value Created
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Customization
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Quality of Features
KACE Systems Management Appliance Reviews
Heywood Hei Yin C.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2023
KACE SMA is Effective, but Get Ready to Learn Lots
Likeliness to Recommend
What differentiates KACE Systems Management Appliance from other similar products?
Its a good cross between IT life-cyle and asset management to software catalogue, system administration, installation, patching and security endpoint management, and is priced right. Its a great tool.
What is your favorite aspect of this product?
I appreciate the massive amount of information that the appliance makes available in simple UX/UI when querying items (software, devices etc). It assists IT administration and support much easier.
What do you dislike most about this product?
The performance of the product highly depends on the usage - the more you use it the slower it is. Cloud based are still faster.
What recommendations would you give to someone considering this product?
Do your research and see what works for you - KACE SMA is very helpful in administering, monitoring, and maintaining endpoints. If youre looking for an appliance that integrates with AD, and other Windows environments, KACE SMA is a worthy contender.
Pros
- Performance Enhancing
- Enables Productivity
- Saves Time
- Continually Improving Product
Cons
- Commodity Features
Joseph R.
- Role: Information Technology
- Industry: Agriculture
- Involvement: Business Leader or Manager
Submitted Aug 2023
Can be pricey, but well worth the investment!
Likeliness to Recommend
What differentiates KACE Systems Management Appliance from other similar products?
Kace has enough available features that they are all integrated into their technology solutions. Multiple of their technology solutions communicate seamlessly with each other to allow for an easier one stop shop for maintenance and management of all of your systems/assets in the organization.
What is your favorite aspect of this product?
I enjoy the integrated helpdesk and how assets tag in to tickets automatically along with their current hardware and software. I also enjoy the Kace deployment tool for easy a-la-carte device installations and setups that are hands free.
What do you dislike most about this product?
My only dislike is that it is one of the more pricey options out there.
What recommendations would you give to someone considering this product?
Look at all of the options they have to offer, you don't have to purchase all of them all at once either. Plan on having some hands on setup along with assisted setup from their team, but your hands on side isn't difficult at all.
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Unique Features
- Role: Information Technology
- Industry: Biotechnology
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2023
Recommended Product
Likeliness to Recommend
Pros
- Performance Enhancing
- Trustworthy
- Respectful
- Fair