What is Justworks?
Payroll, benefits, HR and compliance - all in one place. Justworks simplifies your business's back office complexities, so you can work fearlessly.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
1
Since last award
91 Plan to Renew
3
Since last award
81 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+77 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Justworks?
Pros
- Respectful
- Reliable
- Trustworthy
- Fair
Cons
- Under Delivered
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Compensation Management
Direct Deposit
Taxation Deduction
Self Service Portal
HR Systems Interface
Tax Form Preparation
Benefits Calculation
Vacation and Leave Tracking
Time and Attendance
Accounting Systems Interface
Retirement Plan Tracking
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Quality of Features
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Business Value Created
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Justworks Reviews
Eshita G.
- Role: Finance
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2022
Easy to use, but needs more features
Likeliness to Recommend
What differentiates Justworks from other similar products?
User-friendly & intuitive.
What is your favorite aspect of this product?
Customer service is awesome. Benefit add-ons are great. Annual tax compliance is handled by JW.
What do you dislike most about this product?
Very few third-party integrations
What recommendations would you give to someone considering this product?
JW should include third-party integrations for accounting, time tracking, point of sale systems and business operations
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Caring
Drew M.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2022
Great time saving tool for young company
Likeliness to Recommend
What differentiates Justworks from other similar products?
The combination of standard payroll tools + ability to do benefits administration and get access to solid healthcare plans for my team
What is your favorite aspect of this product?
Really easy to use the interface
What do you dislike most about this product?
Sometimes can take a while to get a hold of someone in customer service
What recommendations would you give to someone considering this product?
Do it (or something like it). It cut down the time I spent on HR so much
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Saves Time
- Role: Operations
- Industry: Technology
- Involvement: Initial Implementation
Submitted Mar 2022
Justworks is a helpful tool for a small business
Likeliness to Recommend
Pros
- Respectful
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Commodity Features
- Less Effective Service
- Vendor Friendly Policies