Justworks Logo
Justworks Logo
Justworks

Justworks

7.7 / 10
Justworks
7.7 / 10

What is Justworks?

Payroll, benefits, HR and compliance - all in one place. Justworks simplifies your business's back office complexities, so you can work fearlessly.

Company Details


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Awards & Recognition

Justworks won the following awards in the Payroll category

Justworks Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Justworks.

87 Likeliness to Recommend

1
Since last award

91 Plan to Renew

3
Since last award

81 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Justworks?

0% Negative
14% Neutral
86% Positive

Pros

  • Respectful
  • Reliable
  • Trustworthy
  • Fair

Cons

  • Under Delivered

Feature Ratings

Average 85

Compensation Management

88

Direct Deposit

87

Taxation Deduction

87

Self Service Portal

86

HR Systems Interface

84

Tax Form Preparation

83

Benefits Calculation

83

Vacation and Leave Tracking

82

Time and Attendance

82

Accounting Systems Interface

80

Retirement Plan Tracking

72

Vendor Capability Ratings

Average 80

Ease of IT Administration

100

Breadth of Features

86

Ease of Data Integration

84

Availability and Quality of Training

82

Business Value Created

81

Ease of Customization

80

Product Strategy and Rate of Improvement

75

Ease of Implementation

72

Quality of Features

67

Usability and Intuitiveness

67

Vendor Support

64

Justworks Reviews

Trina F.

  • Role: Human Resources
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Great and Simple PEO for growing businesses

Likeliness to Recommend

9 / 10

What differentiates Justworks from other similar products?

The pricing is very transparent, and the system is incredibly user friendly. It is easy to do everything without needing to contact support, but if you do need support, they always very helpful.

What is your favorite aspect of this product?

I love that the system is easy to navigate. I also love the benefits administration - they get negotiated rates on insurance that smaller businesses would not receive on their own, so they save companies tons of money.

What do you dislike most about this product?

We tended to have trouble with timecards for hourly workers when I used it, but it seems like those issues have been addressed more recently.

What recommendations would you give to someone considering this product?

This is a great product for any company that has no HR function, a limited HR function. or smaller companies that want the benefits of better cost for their compliance, payroll and benefits needs

Pros

  • Transparent
  • Effective Service
  • Client Friendly Policies
  • Fair

Alexa P.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Justworks: the solution to your payroll problems.

Likeliness to Recommend

9 / 10

What differentiates Justworks from other similar products?

Justwork offers an affordable payroll and business benefits solution for businesses of all sizes. It offers a single, easy-to-use platform for all payroll processes, from setting up employees to paying salaries. Compared to Gusto, Justworks offers a more affordable and flexible payroll solution for businesses of all sizes. It offers a more intuitive interface than Gusto. Justworks also offers benefits management tools, such as health insurance, dental insurance, life insurance, and disability insurance.

What is your favorite aspect of this product?

Justworks is very intuitive and very flexible. The software is easy to use when managing all aspects of payroll. It offers many features and is very flexible. Also, the technical support team is excellent and always available. The software also offers the option to customize the payroll process to suit the specific needs and requirements of each company. As a Recruitment Consultant this helps me save time when processing employee payroll.

What do you dislike most about this product?

The cost of the services can be high for some companies and it does not support some languages.

What recommendations would you give to someone considering this product?

I would recommend Justworks payroll software to a recruiting consultant because it offers many tools to help you manage employee payroll more efficiently. In addition, the software enables recruiting consultants to process payroll, manage employee taxes, and manage benefits quickly and easily.

Pros

  • Efficient Service
  • Effective Service
  • Helps Innovate
  • Continually Improving Product

Sílveri C.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Justworks is just right, go on & get it!

Likeliness to Recommend

10 / 10

What differentiates Justworks from other similar products?

They truly go above and beyond! They remind you of all your benefits, email your tax documents, remind you of any trainings you need to complete, and the customer service is phenomenal!!

What is your favorite aspect of this product?

I love all the reminders they share as well as their newsletters with very helpful tips and resources for employees wellness.

What do you dislike most about this product?

Don’t have anything negative to share

What recommendations would you give to someone considering this product?

Get it, you won’t regret it!!

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity