Justworks Logo
Justworks Logo
Justworks

Justworks

7.7 /10
Justworks
7.7 /10

What is Justworks?

Payroll, benefits, HR and compliance - all in one place. Justworks simplifies your business's back office complexities, so you can work fearlessly.

Company Details


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Awards & Recognition

Justworks won the following awards in the Payroll category

Justworks Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Justworks.

87 Likeliness to Recommend

1
Since last award

91 Plan to Renew

3
Since last award

81 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Justworks?

0% Negative
14% Neutral
86% Positive

Pros

  • Respectful
  • Reliable
  • Trustworthy
  • Fair

Cons

  • Under Delivered

Feature Ratings

Average 85

Compensation Management

88

Direct Deposit

87

Taxation Deduction

87

Self Service Portal

86

HR Systems Interface

84

Tax Form Preparation

83

Benefits Calculation

83

Vacation and Leave Tracking

83

Time and Attendance

82

Accounting Systems Interface

80

Retirement Plan Tracking

72

Vendor Capability Ratings

Average 80

Ease of IT Administration

100

Breadth of Features

86

Ease of Data Integration

84

Availability and Quality of Training

82

Business Value Created

81

Ease of Customization

80

Product Strategy and Rate of Improvement

75

Ease of Implementation

72

Quality of Features

67

Usability and Intuitiveness

67

Vendor Support

64

Justworks Reviews

Cheyianne J.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Always looking for improvement for the customer

Likeliness to Recommend

10 /10

What differentiates Justworks from other similar products?

Ease of functions, customer service reps, and the constant goal to improve their interface

What is your favorite aspect of this product?

Expense Reimbursement that employees can directly use

What do you dislike most about this product?

Time cards get a bit confusing

What recommendations would you give to someone considering this product?

Be mindful of how many ppl in your company due to it being 99/pp it may not be feasible vs a base package

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Alex P.

  • Role: C-Level
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Great for Remote co's with W2s in various states

Likeliness to Recommend

10 /10

What differentiates Justworks from other similar products?

Support is fantastic, UI is relatively simple and intuitive, handles the heavy lifting of compliance, priced fairly. New expense submission process is good.

What is your favorite aspect of this product?

Customer Support, benefit plan provider options

What do you dislike most about this product?

1099/Vendor payments - long lag time. minimal support for international contractors (though this is getting better with an acquisition they just made)

What recommendations would you give to someone considering this product?

Great if you want a PEO to handle the "heavy-lifting" of HR for employing W2s in multiple states. Health insurance offerings support a huge variety of needs, from basic value coverage to ultra-premium.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

FRANCHESCA R.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Best Pick for the best PEO online platform!

Likeliness to Recommend

10 /10

What differentiates Justworks from other similar products?

Through its simplicity, full-service HR and payroll solutions, benefits administration, compliance support, PEO model, supportive customer experience, scalability, integrations, and partnerships.

What is your favorite aspect of this product?

The customer support provided by Justworks is exceptional, with a team that is exceptionally friendly, helpful, and knowledgeable.

What do you dislike most about this product?

It would be beneficial if Justworks offered additional options for customizing plans.

What recommendations would you give to someone considering this product?

Assess your business needs. Compare pricing and value. Evaluate integrations. Research customer feedback. Request a demo or trial. Consider scalability. Seek advice from peers or professionals.

Pros

  • Continually Improving Product
  • Trustworthy
  • Inspires Innovation
  • Caring