Jobber Logo Award Winner Product Badge
Jobber Logo Award Winner Product Badge
Jobber

Jobber

7.7 /10
Category
Jobber
7.7 /10

What is Jobber?

Get the tools you need to get more jobs, impress your clients, and earn more money on every job.

Company Details


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Awards & Recognition

Jobber won the following awards in the Field Service Management category

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Jobber Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jobber.

84 Likeliness to Recommend

1
Since last award

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jobber?

0% Negative
9% Neutral
91% Positive

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Includes Product Enhancements

Feature Ratings

Average 82

Application Integration

91

Billing and Invoice Management

89

Service Scheduling

88

Quotes and Estimates

85

Dashboards, Analytics and Reporting

85

Mobile App

85

GPS Tracking

84

Online Booking

84

Field Service Knowledge Management

84

Field Sales Enablement

81

Field Service Workflow Management

80

Vendor Capability Ratings

Average 81

Availability and Quality of Training

87

Usability and Intuitiveness

86

Vendor Support

84

Quality of Features

82

Business Value Created

82

Ease of IT Administration

81

Ease of Customization

81

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Ease of Data Integration

78

Ease of Implementation

74

Jobber Reviews

Tarini S.

  • Role: Sales Marketing
  • Industry: Utilities
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2023

Great to use

Likeliness to Recommend

7 /10

What differentiates Jobber from other similar products?

Easy to use and understand

What is your favorite aspect of this product?

Outlay is great

What do you dislike most about this product?

Pricing is a little expensive for small businesses

What recommendations would you give to someone considering this product?

The pricing should be reduced a little

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Saves Time
  • Friendly Negotiation

Cons

  • Inhibits Innovation
  • Less Caring
  • Under Delivered

Maria Q.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Order and scheduling of projects in Jobber

Likeliness to Recommend

9 /10

What differentiates Jobber from other similar products?

Our company dedicated to consulting and project development uses Jobber to manage all our work in one place in an orderly and efficient way, it is possible to send project progress, schedule delivery dates and send quotes via email or text messages, maintaining constant communication with the client and providing security, which gives us greater confidence in the market.

What is your favorite aspect of this product?

Jobber allows us to have each project organized and very orderly, allowing us to save time when looking for them and start executing the ideas to carry it out. The assignment of individual jobs gives us the possibility of assigning tasks to different technicians who at the same time work for the projects. The time tracking of employees and the technical reports they provide promote productivity and the use of available time to complete projects on time.

What do you dislike most about this product?

It would be interesting to be able to better calculate the costs and general budgets of the projects and thus have clearer data of the investments within Jobber. We would like to have a better design because we are updating our image and Jobber is lagging a little behind in aesthetics. All in all Jobber is a tool that works excellently and helps us in every step of the process to accomplish the tasks.

What recommendations would you give to someone considering this product?

It is a very complete tool to organize third party projects, it keeps our files and ideas in order and also allows us to schedule with customers to be more communicative. The cost is good based on what the tool offers, so we are satisfied in this area as well. It can be aimed at any type of company that needs to keep a constant control of the tasks to be performed by its employees, and also needs to start assigning operations to specific employees.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Unique Features
  • Efficient Service

Holly A.

  • Role: Public Sector
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Most easiest and classy field management software.

Likeliness to Recommend

10 /10

What differentiates Jobber from other similar products?

You can complete more tasks without adding more personnel if you use the Jobber's tools for scheduling your workweek, which allow you to squeeze more tasks into each and every day. Your itineraries are well-planned, your clients get automated schedule notifications, and your workers always have access to the necessary job information via the Jobber app. When a task is ready, you can be informed and know where the crews are at all times.

What is your favorite aspect of this product?

I appreciate the system's notifications for any new tasks, jobs, or customers that need to be attended by the team at work. The mobile device's app or email can be used to receive the notifications. Despite being a cloud-based system, the program may also be accessed without an internet access, which permits the group to continue working, edit and discuss them, and refresh them when you have internet access.

What do you dislike most about this product?

The software may become more sluggish when creating invoices and entering customer information. It takes a lot of work and time to make transactions and submit them towards the system. When you pay with a credit card through their system, they collect their fee and then give you the remaining amount.

What recommendations would you give to someone considering this product?

We're happy to have found Jobber because that makes it easier for our technicians to keep records of open, active, and resolved value items. Jobber is incredibly efficient and user-friendly for our purposes. It chronicles the progression of the tasks from delegation to execution and serves as a useful fallback in the event that there is ever a disagreement.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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