Jobber Customer Reviews 2024

Jobber

7.7 /10

13 Reviews Write a Review

Claim Software

What is Jobber?

Get the tools you need to get more jobs, impress your clients, and earn more money on every job.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Jobber won the following awards in the Field Service Management category

Filter By

2023 Emotional Footprint Champion

Latest Award, 2023

Strategy and Innovation
Product Impact
Contract Negotiation

Latest Award, 2023

2023 Data Quadrant Gold Medalist

2023

9 Top Rated Capabilities

11 Top Rated Features

2023

Jobber Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jobber.

84 Likeliness to Recommend

1
Since last award

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award

{y}

{name}

Emotional Footprint Overview

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jobber?

0% Negative

8% Neutral

92% Positive

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Includes Product Enhancements

Feature Ratings

Average 82

Application Integration

Billing and Invoice Management

Service Scheduling

Quotes and Estimates

Dashboards, Analytics and Reporting

Mobile App

GPS Tracking

Online Booking

Field Service Knowledge Management

Field Sales Enablement

Field Service Workflow Management

Vendor Capability Ratings

Average 81

Availability and Quality of Training

Usability and Intuitiveness

Vendor Support

Quality of Features

Business Value Created

Ease of IT Administration

Ease of Customization

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of Implementation

Jobber Reviews

Michelle H.

Role: Information Technology
Industry: Electronics
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2023

Great ! Amazing awesome

Likeliness to Recommend

10 /10

What differentiates Jobber from other similar products?

It’s way more simpler to use they offer a great free trial offer to start right away I was able to book a job instantly at ease

What is your favorite aspect of this product?

You get to start with the products right away easy to book for my clients

What do you dislike most about this product?

No comment I like everything

What recommendations would you give to someone considering this product?

Definitely try jobber they are quick and easy

Pros

Helps Innovate
Performance Enhancing
Unique Features
Inspires Innovation

Role: Operations
Industry: Banking
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted May 2023

You have to try

Likeliness to Recommend

8 /10

Pros

Client Friendly Policies
Generous Negotitation
Includes Product Enhancements
Helps Innovate

Role: Sales Marketing
Industry: Banking
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted May 2023

Easy to use!

Likeliness to Recommend

8 /10

Pros

Trustworthy
Unique Features
Efficient Service
Effective Service

Jobber

What is Jobber?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

Jobber Ratings

84 Likeliness to Recommend

1 Since last award

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love Jobber?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Billing and Invoice Management Includes automated time capture, online bill submission, invoicing, and e-billing.

Service Scheduling Schedule and match jobs to qualified employees, automatically assign jobs to available employees and manage the pipeline from request to delivery.

Quotes and Estimates The ability for the system to provide quotes and/or estimates.

Dashboards, Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting, forecasting & easy data extraction for data analysis.

Mobile App Access customer profiles, job history, prior invoices, photos, upload forms, build estimates etc. within the app.

GPS Tracking Includes geo-fencing, real-time alerts, fleet tracking, Google maps, and mobile integration.

Online Booking Customers can conveniently schedule and book appointments through an online booking system.

Field Service Knowledge Management The ability to provide an editable knowledge repository that field service staff can answer to answer with problem or incident resolution.

Field Sales Enablement Includes sales order management functions such as quotes, contracts, calls, visits, marketing, and automation.

Field Service Workflow Management The ability to create, track, and manage service tickets or cases.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Jobber Reviews

Michelle H.

Great ! Amazing awesome

Likeliness to Recommend

Pros

You have to try

Likeliness to Recommend

Pros

Easy to use!

Likeliness to Recommend

Pros

Most Popular Jobber Comparisons

Workiz

Freshdesk

Dynamics 365 Field Service

ServiceTitan

Field Nation

Salesforce Field Service

1
Since last award

1
Since last award

Feature Ratings

Application Integration

Billing and Invoice Management

Service Scheduling

Quotes and Estimates

Dashboards, Analytics and Reporting

Mobile App

GPS Tracking

Online Booking

Field Service Knowledge Management

Field Sales Enablement

Field Service Workflow Management

Vendor Capability Ratings

Availability and Quality of Training

Usability and Intuitiveness

Vendor Support

Quality of Features

Business Value Created

Ease of IT Administration

Ease of Customization

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of Implementation