What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details


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Awards & Recognition

Jira won the following awards in the Product Management category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

88 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
5% Neutral
93% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Product Management

88

Backlog Management

87

Feature Management

86

Release Planning

86

Workflow Management

86

Social Collaboration

84

User Needs Management

84

ALM Integration

84

Visual Roadmap

82

Idea Management

79

Strategic Vision

79

Vendor Capability Ratings

Average 82

Business Value Created

86

Breadth of Features

85

Quality of Features

85

Ease of Implementation

84

Ease of Data Integration

83

Product Strategy and Rate of Improvement

82

Ease of IT Administration

81

Ease of Customization

81

Availability and Quality of Training

80

Usability and Intuitiveness

79

Vendor Support

77

Jira Reviews

Aathithya .

  • Role: Information Technology
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2021

Easy, Simple to use, Bit complex features.

Likeliness to Recommend

8 /10

What differentiates Jira from other similar products?

Good Knowledge base and support provided.

What is your favorite aspect of this product?

Complex features are provided in laymen's method.

What do you dislike most about this product?

Bit Over-priced and few features are complex to be found.

What recommendations would you give to someone considering this product?

Very helpful for starters or for basic purposes, for complex, it's a bit costly and features are to be explored more.

Pros

  • Helps Innovate
  • Enables Productivity
  • Appreciates Incumbent Status
  • Security Protects

Alexander M.

  • Role: Industry Specific Role
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Great to use

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

Jira is decent especially for project management unlike other similar products.

What is your favorite aspect of this product?

I like how it is well Crafted for project management and bug tracking. It's user friendly and easy to use.

What do you dislike most about this product?

I have no dislike towards it, since it serves me well.

What recommendations would you give to someone considering this product?

It's the best platform for tracking time and tasks,you should give it a try since it never disappoint.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Stephan K.

  • Role: Industry Specific Role
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2021

Market leader in it's field

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

Product is much simpler to use than similar products

What is your favorite aspect of this product?

widely used i our industry and with suppliers/partners

What do you dislike most about this product?

customization not always easy/possible

What recommendations would you give to someone considering this product?

make a comparison with other products, benchmark thoroughly

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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