What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
98 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Enables Productivity
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Product Management
Backlog Management
Feature Management
Release Planning
Workflow Management
Social Collaboration
User Needs Management
ALM Integration
Visual Roadmap
Idea Management
Strategic Vision
Vendor Capability Ratings
Business Value Created
Breadth of Features
Quality of Features
Ease of Implementation
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
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Jira Reviews
Aathithya .
- Role: Information Technology
- Industry: Banking
- Involvement: Business Leader or Manager
Submitted May 2021
Easy, Simple to use, Bit complex features.
Likeliness to Recommend
What differentiates Jira from other similar products?
Good Knowledge base and support provided.
What is your favorite aspect of this product?
Complex features are provided in laymen's method.
What do you dislike most about this product?
Bit Over-priced and few features are complex to be found.
What recommendations would you give to someone considering this product?
Very helpful for starters or for basic purposes, for complex, it's a bit costly and features are to be explored more.
Pros
- Helps Innovate
- Enables Productivity
- Appreciates Incumbent Status
- Security Protects
Alexander M.
- Role: Industry Specific Role
- Industry: Government
- Involvement: End User of Application
Submitted May 2021
Great to use
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira is decent especially for project management unlike other similar products.
What is your favorite aspect of this product?
I like how it is well Crafted for project management and bug tracking. It's user friendly and easy to use.
What do you dislike most about this product?
I have no dislike towards it, since it serves me well.
What recommendations would you give to someone considering this product?
It's the best platform for tracking time and tasks,you should give it a try since it never disappoint.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Stephan K.
- Role: Industry Specific Role
- Industry: Transportation
- Involvement: Business Leader or Manager
Submitted Apr 2021
Market leader in it's field
Likeliness to Recommend
What differentiates Jira from other similar products?
Product is much simpler to use than similar products
What is your favorite aspect of this product?
widely used i our industry and with suppliers/partners
What do you dislike most about this product?
customization not always easy/possible
What recommendations would you give to someone considering this product?
make a comparison with other products, benchmark thoroughly
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity